Position Outputs
• Leading a Team of Machinist to repair, manufacture and recondition Caterpillar components and parts• Achievement of cost centre financial targets and Key Performance Indicators.• Resolve internal customer queries.• Effective control of cost centre expenses and WIP.• Ensure effective communication between team and management. • Ensure service work (Caterpillar components/parts) are carried out in compliance with quality standards (OEM Guidelines). • Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations.• Ensure outputs of service audits are achieved.• Apply Barloworld Equipment leadership philosophy.• Achievement of a team environment that enables maximum productivity and profitability (Performance management of team).• Competency development of team.• On the job supervision • Safety of team.• Reporting of team Key Performance Indicators and prospects.
Qualification, Experience and Competencies
• Qualified Machinist in relevant trade (e.g., CNC/Turner Machinist, Automotive trade).• Minimum 8- 10 years’ experience post qualification.• Prior supervisory experience will be an advantage.• Exposure to managing a Team.• Leadership potential (part of IDP). • Experience in machining Caterpillar components will be an advantage. • Understanding of the Quality processes and driving QFR and NC action and closure• Able to achieve results utilising talent in team.• Computer literate (MS Office and SIS ET, SAP & CRM).• Basic technical report writing skills.• Basic trouble shooting and problem-solving skills.• Failure analysis skills.
• Exposure to driving Safety requirements, policies and procedures.• Understanding of warranty systems, policies & procedures.• Will be required to work overtime including Stand-by.• Sound interpersonal and communication skills.• Driver’s licence.
