About Turaco
It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.Turaco is a high-growth, well-capitalized fintech start-up in Africa that brings a new innovative insurance model to emerging customers. Turaco offers subscription-based insurance for the mass market bundled with regular transactions that people are already doing.
Turaco works through fintech-enabled partners to provide affordable insurance products that add real value to people’s lives. At Turaco, we value simplicity, communication, and transparency and strive to transform how insurance works. When it comes to claims, our goal is to make the process as simple as possible and pay out fast.Turaco embraces diversity and inclusion in the workplace - we’re building a team where our differences complement each other and make us stronger. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.Since launching in Feb 2019, Turaco has insured 2 million customers to date.
Over the next 24 months, we are on track to triple in size and we’re looking for team members who can grow with us. To learn more, visit www.turaco.insure
About the role
The Business Intelligence Analyst (BI Analyst) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience. They will sit within our Service Center team, supporting the operations and growth of multiple country offices. Working with the insurance operations, Customer Operations, and Partnerships teams. The BI Analyst will identify opportunities to use data to drive sales, enhance reporting, increase efficiency, streamline claims and policy operations, and detect fraud.
They will then take the lead in conducting these analyses and presenting findings and recommendations.
Key Roles & Responsibilities
- BI Strategy and Prioritization: Work closely with the leadership of key functions and country offices to identify and prioritize opportunities to collect and analyze data that will support key business goals.
- Systems: Use data in various locations and analysis for ad hoc business, and performance reporting using BI tools and/or query languages.
- Analysis: Conduct data analysis on company customer and operational data sets to extract insights and enhance data-driven decision-making.
- Reporting & Presentation: Synthesize data into visual and non-visual reports and recommendations that can be shared with key leadership to guide business decisions.
Key Qualifications & Your Profile
- Live Turaco’s values – care and protect our customers, do the right thing, and have fun!
- 5+ years of solid analysis experience in a similar function. Start-up or entrepreneurial experience is a plus!
- Exceptional data analysis skills. Experience with SQL and BI tools such as PowerBI, Tableau, or Google DataStudio is a plus.
- Strong communication skills, especially in the ability to present information & data clearly and compellingly.
- Ability to innovate and think creatively and strategically about how to use data to improve our operations and enhance customer experience.
- Ability to navigate ambiguity, juggle multiple tasks, think independently, demonstrate sound judgment, and problem-solving.
- Bachelor/Undergraduate degree with excellent grades.
Our Company Culture
Our company values are; 1) Care and Protect, 2) Do the right thing, 3) Have fun, and 4) Low ego. Our values inform the culture we have built at Turaco. Our work demands care and provides protection to our customers, we believe in honesty taking initiative, having fun while working, and being humble at all times. If these words describe you, join us!
Total Compensation & Benefits
Turaco offers a salary commensurate with experience. We combine salary with a mix of useful employment benefits like stock option plans, credit facilities, office lunch, a learning budget, flexible working options, employer-matched pensions, healthcare, and a company culture that allows you to enjoy your work while making meaningful connections.
