Credit Controller Global Grade 07

Key Outputs

• Control customer accounts in terms of opening accounts, monitoring credit granted, chasing, and allocating payments and resolving queries on accounts.
• Allocate customer payments.
• Responsible for changing credit limits on the system.
• Distribute debtors statements.
• Control cash accounts.
• Block / unblock / open accounts on the system (including new accounts)
• Process transactions.
• Liaise with customer with regards to payments and queries
• Responsible for forecasting cash collections
• Ensuring that the invoices are accompanied by the correct documentation for payment.
• Ensuring that the documents are sent to the customer on a weekly basis to minimise the back log on the customers side and prevent delayed payments.
• Work closely with the parts team to resolve customer queries as soon as possible to prevent payment delays.

Qualification, Experience and Competencies

• Grade 12/ Matric
• Two to three years of debtor’s experience
• Debtors experience
• Effective verbal and written communication skills.
• Effective interpersonal relationships; time management and decision-making skills