About Us:
Wasoko is modernizing informal retail across Africa by connecting small shops directly to suppliers through a digital ordering platform for free same-day delivery with additional financial services to help them grow. These retailers are home to over 90% of consumer purchases and Wasoko is dedicated to bolstering these businesses by providing them with the technology-enabled solutions they need to thrive. We are seeking a talented and motivated candidate to join our team as an Account ManagerPosition: Account Manager
Location: Arusha
Reporting into:
Sr. Account Manager
Key Responsibilities:
- Develop and implement a sales strategy to meet or exceed sales targets and increase customer base.
- Build strong relationships with potential and existing customers to ensure customer satisfaction and retention.
- Conduct in-person sales pitches and presentations to educate potential customers on our products and services.
- Conduct product demonstrations and provide technical support to customers as needed.
- Coordinate with internal teams to ensure smooth onboarding of new customers and provide ongoing support as needed.
- Gather and analyze data from customers to identify areas for improvement and suggest product and service enhancements.
- Keep up-to-date with industry trends, competition, and market changes to inform sales strategies.
Requirements:
● Proven experience as an Account Manager.● Able to multitask.● Able to relate with customers and solve their issues.● Smartphone and computer literate.● Ability to follow established procedures and practices and read the instructions.● Good communication skills.● Good problem-solving skills
