Description
Specialist, Centralized Programs
Full-Time, Contract
Toronto, ON
Reports to:
Director Community Engagement & Inclusion
Direct Reports: No
Join us in our mission to change what it is to be blind in Canada.Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today. We're looking for a mission-driven Specialist, Centralized Programs is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.
Your Impact at CNIB
- Work closely with the department and regional program teams to develop and implement strategies for program improvement and growth for National Engagements.
- Monitor industry trends and best practices to ensure the program content remains relevant, inclusive, accessible and innovative to all individuals living with sight loss. Assist in the design and delivery of National CNIB Engagements, programs resources, and materials to support participants’ learning experience.
- Contribute to create marketing strategies and promotional materials to attract, engage, and retain CNIB participants and stakeholders based on program content and industry trends.
- Create and implement communication plans to keep participants informed about program updates, events, and opportunities.
- Gather feedback from participants and analyze data to identify areas for improvement and identify opportunities for collaboration and partnership expansion to enhance programs’ impact.
- Organize regular meetings, workshops, and networking opportunities to facilitate participant interaction, collaboration and program content.
- The Specialist, Centralized Programswill serve as the primary point of contact for all inquiries from event stakeholders, including particpants, vendors, staff, and attendees. Working with the Director, assist in the development of budgets for different activities and engagements, and help to track expenses throughout the planning process to ensure adherence to budgetary constraints.
- Maintain accurate records of participant and stakeholder interactions, feedback, and survey results.
- Working with the Service Quality team, utilize data to track program metrics, evaluate performance, and generate actionable insights and participant feedback.
- Prepare regular reports and presentations for internal stakeholders, highlighting key findings and recommendations for future opportunities.
- This position may require occasional travel and work outside of regular business hours.
- Flexibility and adaptability are essential, as the role may involve working on multiple projects simultaneously in a fast-paced environment.
Requirements
Who you are
Education and Certifications
- Bachelor's degree in hospitality management, event planning, business administration, or a related field or commensurate experience.
Experience and Qualifications
- Proven experience in event planning and logistics coordination, preferably in a conference or corporate event setting.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proficiency in Microsoft Office Suite and Salesforce
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Creative problem-solving abilities and a proactive approach to addressing challenges.
- Knowledge of industry best practices and trends in event planning and logistics management.
Benefits
Perks
We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:
- Flexible and hybrid working arrangements and schedules.
- Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.
- Group insurance benefits include dental, health and vision care.
- Enticing internal employee referral program.
Be Part of Our Mission
If this sounds like the role for you, please visit our website to submit an application. Closing date:
July 3, 2024.
Please note that while we invite applications from all interested and qualified applicants, we are unable to follow-up with every applicant.
Working Together for Change
Our diversity is our strength – we take pride in our inclusive workplace. We are committed to recruiting and selecting candidates through fair, transparent, and accessible practices. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.
CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.Learn more about our mission here.
