System Administrator 0 - Workflow Queue Coordinator

orionconsortiumAnnapolis Junction, Maryland, United StatesOnsite

This job is no longer open

TS/SCI CI poly required.

Position Description:

Provides support via the telephone, chat, and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues.
Validates tickets for completeness, accuracy, compliance to established standards.
Prioritizes and assigns daily work/tasks based on remaining SLA times and priority tasking.
Escalates problems or tickets to higher level management when necessary.

Requirements:

Skills:

Interpersonal Communication AbilitiesSupportIT
Microsoft Office Suite

Certification:No Certifications required.Education/Experience:HS or GED plus 5 Years (or)Bachelors plus 0 Years Position requires a TS/SCI.

This job is no longer open

Life at orionconsortium

Thrive Here & What We Value1. Collaborative Work Environment2. Teamwork and Communication3. Cross-discipline Integration for Government Needs4. Results-Oriented, Self-Motivated5. Leadership and Teamwork Skills6. Security Advocacy and Customer Trust7. Innovation and Continuous Improvement8. Excellence in Business Aspects9. Professional Development Opportunities

System Administrator 0 - Workflow Queue Coordinator

Position Description:

Requirements:

Life at orionconsortium

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