About the Opportunity
“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & FounderPansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance. These learning solutions include high quality content, technology, teaching and exceptional schools.The LMS Business Analyst works within the Product & Technology department.
They are responsible for evaluating how our business partners engage successfully with our products and services enabling a bridge between business needs and product solutions. The Business Analyst plays a key role in evaluating existing business processes, defining requirements for process improvements, and driving change across people, process and tools through implementation, training, and rollout.As a Business Analyst supporting Pansophic Learning, you will be expected to build close trusting relationships with the business-line leaders and operations team members to provide updates to projects and thoughtful problem resolution.
He or she will serve as a facilitating liaison between our business partners, customers, and the Product & Technology department with focus in
Canvas, LMS and student learning environments.
• Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.• Collaborates with project sponsors to determine project scope and vision.• Clearly identifies project stakeholders and establish customer segments, as well as their characteristics.• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.• Works with stakeholders and project team to prioritize collected requirements.• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.• Participates in the selection of any requirements documentation software solutions that the organization may opt to use.• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.• Develops and utilizes standard templates to accurately and concisely write requirements specifications.• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.About You:
- Able to exercise independent judgment and take action on it
- Excellent analytical, mathematical, and creative problem-solving skills
- Experience with Learning Management Systems and Canvas
- Knowledge of student learning environments
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
Our Benefits:
Life benefits – time & peace of mind
Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at Early Learning Academies locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.#LI-KM2#INDCORP
