The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place.
With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform.
Granicus works with more than 5,500 government organizations and connects more than 280 million people in the largest Citizen Subscriber Network of its kind.
What your impact will look like here
- Looking at the big picture, you’ll see how systems interconnect & relate to each other - using a wide range of tools & approaches to problem solve.
- Help our customers exploit observability benefits to understand and better support microservice architecture.
- Improve our customer environments' availability, scalability, latency, and efficiency.
- Work with CI/CD systems to enable automation of infrastructure at scale (pipeline design and best practices).
- You will support a variety of different product families containing multiple applications.
- You will design & build modern tools for the SRE and other teams.
- Engage with other engineering teams across discovery & delivery phases of engagements, advisory, design & implementation.
- Provide on-call product support.
Technical skills (you know…)
- Kubernetes & HELM charts
- SQL experience (Oracle DB experience preferred)
- Git Experience (Gitlab CICD experience preferred)
- Monitoring tools (preferred: Elastic / New Relic / LogicMonitor / Pingdom)
- Hands-on AWS experience (Lambda / Route53 / Pinpoint / SES)
- Python & BASH scripting experience
- Hands-on Linux experience (SSH to a server, run basic commands, able to create/edit a Dockerfile)
- Java/Ruby experience is a plus (nice to have)
- Infoblox DNS (nice to have)
- Experience building and debugging software using a variety of languages (JavaScript, Ruby, etc.)
You will love this job if you have
- Software Engineer coming from development or DevOps background.
- At least 5+ years of hands-on experience with AWS/Azure.
- Good understanding of object-oriented programming concepts.
- Hands-on coding experience with Python 3.
- Jira / Confluence experience (or something similar)
- Exposure to application performance testing tools (preferably Locust).
- Open to learning new tools and technologies on the job.
- Able to research a problem and propose alternate solutions in a fast-paced, high-stakes environment
- Able to extrapolate from existing cases and information.
- Able to assess the risk of change.
- Agile & Lean thinking mindset.
- Experience with software engineering best practices applied to data, e.g. automation, testing, contract definition, clean code, CI/CD.
- Worked with different cloud platforms, namely AWS/Azure.
- Good experience in infrastructure as code, CI/CD tooling & configuration tools like Terraform for automation.
- Experience working with monitoring & logging systems, particularly; NewRelic, LogicMonitor, Papertrail & Pingdom.
- Pragmatic approach to solving problems.
- Comfortable writing code in at least one programming language.
Interview Process
- Assessment – Take a quick assessment.
- Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
- Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.
- Reference checks – Provide 2 references so we can hear about your awesomeness.
- Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.
- Written offer – Sign a formal letter and get excited because we sure are!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.- A few culture highlights include – Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employeepopulation
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.Apply for this job
