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Full-timeDescription
Zinnia Health is a fast-growing integrated healthcare company. We value our employees and care for our clients. Do you have unique talents that you would like to share with others? We would love to have you join our team!
- Competitive Pay
- Career Development
- Competitive Benefits & 401k
- Values: Integrity, Teamplay, 1% Better Each Day
The Payment Posting Specialist is responsible for accurately recording and reconciling payments received from patients, insurance companies, and other third-party payers. This role ensures that all payments are posted in a timely and efficient manner, contributing to the overall financial health and accuracy of the organization. The specialist collaborates closely with the billing department, patient accounts, and insurance companies to resolve any discrepancies and maintain accurate financial records.
Key Responsibilities:
- Payment Posting:
- Accurately post payments received from patients, insurance companies, and other third-party payers into the accounting system.
- Ensure all payments are posted promptly and match the corresponding claims and invoices.
- Handle electronic fund transfers (EFTs), credit card payments, and checks.
- Reconciliation:
- Reconcile daily deposits and posted payments to ensure accurate and balanced financial records.
- Identify and resolve discrepancies in payments and accounts.
- Assist in month-end and year-end closing processes by ensuring all payments are accurately posted and reconciled.
- Communication:
- Collaborate with the billing department to address and resolve any payment-related issues or discrepancies.
- Communicate with insurance companies and patients to clarify payment details and resolve any discrepancies.
- Provide excellent customer service to patients regarding their payment inquiries and concerns.
- Reporting and Documentation:
- Maintain accurate and organized records of all payments and transactions.
- Generate and review payment reports to ensure accuracy and completeness.
- Assist in preparing financial reports and analyses as needed.
- Compliance and Procedures:
- Ensure compliance with all relevant laws, regulations, and company policies regarding payment posting and financial transactions.
- Stay updated on changes in insurance policies, billing procedures, and payment processing guidelines.
Qualifications:
- Education:
- High school diploma or equivalent required.
- Experience:
- Minimum of 2 years of experience in payment posting, medical billing, or accounts receivable in a healthcare setting.
- Familiarity with electronic health record (EHR) and practice management software.
- Skills:
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite, especially Excel.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge:
- Understanding of medical billing and coding principles.
- Knowledge of insurance procedures, regulations, and EOB (Explanation of Benefits) interpretation.
Working Conditions:
- This is a full-time position, typically requiring 40 hours per week.
- Work is performed in an office environment with regular use of standard office equipment such as computers, phones, and photocopiers.
- May require occasional overtime during peak periods.
Physical Requirements:
- Ability to sit for extended periods.
- Occasionally required to lift and carry up to 20 pounds.
