Accompany Health is on a mission to give low-income patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice.
We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way.To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive. While our headquarters is in Bethesda, MD, our teams are distributed across the country. If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us.
About the role:
As a Product Manager for Accompany Health you will be:- A mission-critical, early part of our growing product team (and company)- Working with talented product & engineering teams that come from a variety of backgrounds- Building products that help improve healthcare access and delivery for populations with high healthcare needs
Responsibilities will include:
- Strategically:
- Owning a product or multiple products, prioritizing competing interests to deliver outsized value
- The scope of your products include business intelligence and analytics products that drive operational performance across a multidisciplinary engagement and care team, in multiple geographies. These products are shared service to other products, and you will work closely with other product managers to ensure limitations of data and analytics products are defined in your scope of work.
- Aligning many stakeholders of different backgrounds (e.g., engineering; data; clinical operations; finance; strategy & growth) to cut through the noise and deliver a clear path forward in the face of competing priorities
- Framing product trade offs clearly for a broader, sometimes non-technical audience
- Being the voice of product in broader, cross-functional discussions and decisions
- Tactically:
- Working with stakeholders across the company to identify the problems to solve with business intelligence and analytics solutions. Solutions may include development of dashboards, data visualizations, and other scalable assets that equip managers to drive operational performance and excellence. You will capture business requirements; document these clearly and completely, but don’t let documentation be an end in and of itself
- Participating actively in sprint planning and execution
- Working with the rest of the product and engineering teams to prioritize product development across our product roadmap
- Working with the engineering team to get items refined and shovel-ready
- Be a champion in the company for continuous learning and improvement that is data driven, and applying this same principle to the constant improvement of your products
- When needed, evaluate vended software solutions and then lead the implementation process for selected software. When relevant manage key relationships with third-party software vendors; leading configuration and architecture decisions
What makes you a fit for the team:
- You approach your work with humility, recognizing that our system of care will need to learn and adapt to the needs of patients with complex needs
- You show deep empathy for the needs of patients, clinicians, and your colleagues to change the fundamental paradigm of care delivery for marginalized patients
- You have a distinctive ability to get a highly cross-functional group of stakeholders – technical and non-technical – on the same page
- You come to well-informed opinions based on gathering the right information and data – but are open to changing your perspective when the situation evolves or new facts emerge
- You focus on getting things done in the most effective, efficient manner for the task at hand – rather than following a specific process for its own sake
- You have the resilience to dive headfirst into challenging problems – healthcare is complicated and there’s a lot to be fixed
- You are excited to work in a startup environment, with the ambiguity and shifting priorities that might come with it at times
Desired skills and experience:
- Required
- 2+ years Product Management experience or 3+ years in data analytics in value-based care
- Extremely clear communicator – verbally & in writing
- Experience with eligibility and claims data from payers
- Preferred
- Technical fluency in data visualization
- Knowledge of Tableau
- Experience using clinical data originating from electronic health records and clinical informatics
- Familiarity with healthcare delivery
- Familiarity with value-based care
#LI-LB1#LI-Remote
For Patient Facing Roles
To keep our patients, communities and each other safe, you'll be required to comply with Accompany Health’s medical clearance requirements, including completing a TB screen and providing proof of immunity or vaccination for certain conditions. You will also be required to be vaccinated and up-to-date on your COVID-19 vaccinations, including boosters. This is a condition of employment, and we make exceptions as required by law. Accommodation for religious and medical beliefs will be provided on a case by case basis.
For Non-Patient Facing Roles
To keep our patients, communities and each other safe, you'll be required to comply with Accompany Health’s medical clearance requirements, including receiving the COVID-19 vaccine. This is a condition of employment, and we make exceptions as required by law. Accommodation for religious and medical beliefs will be provided on a case by case basis.We embrace diversity and believe it creates a healthier atmosphere: Accompany Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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