Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. A leader in providing exceptional healthcare services, we staff more than 600 positions in the Hampton Roads area. If you are looking for a rewarding opportunity to make a positive difference in your community, then Bayview Physicians Group is a great place to grow your career. At Bayview Physicians Group we believe in doing our best for each patient every time. We are seeking to recruit leaders in our communities who have this same passion. We invest in growth and development and through out internal training programs, advancement opportunities are available. We offer a competitive benefits package to our full-time employees.
For more information about our group, please visit https://www.bayviewphysicians.com/Essential Job Functions:Bayview leaders are expected to lead by example in setting the highest standard of excellence in the area of customer service, communication, and oversight of the day-to-day operations of our outpatient facilities.
- Provides daily support to the operations of the department and administrative support to the Office Manager.
- Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
- Oversees the daily/monthly expenditures, staffing and overtime hours.
- Ensures compliance and knowledge of the company’s Code of Conduct by all employees to ensure an ethical work environment.
- Evaluates each employee’s performance and provides appropriate guidance and feedback.
- Monitor compliance to legal guidelines, internal policies and quality standards.
- Seamlessly transition yourself, team and offices to new ways of working and processes.
- Develop and maintain schedules to ensure that all operating processes are completed.
- Demonstrate a solution-oriented mindset and ability to execute within company standards in any situation.
- Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, facility maintenance and cash posting with the support of a well-developed management structure.
- Create an inspiring, positive team environment by exhibiting exemplary leadership shills at all times. Provide guidance, instruction and training to team members to ensure they are performing at their maximum potential.
- Delegate tasks appropriately to managers and follow through to ensure completion.
- Interview, hire and train a productive medical office team and conducts performance reviews
- Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
- Ensure regulatory compliance with HIPAA, OSHA, labor laws and other federal, state and local regulations.
- Coordinate staff meetings for administrative and clinical staff.
- Ensure staffing is appropriate for day-to-day operations
Qualifications:
- At least 5 years of office management experience
- Applicant must demonstrate progressive responsibility
