Manager, Sales Development
As a Sales Development Manager (Outbound) at Shopmonkey based in the Bay area, you will be responsible for ensuring continued success and growth across our Sales Development organization. This extends to both those that promote from within and those that we hire externally to join our org. These responsibilities extend to adding a high volume of qualified pipeline. As a Sales Development Manager, you will work closely with senior leadership across the organization to establish priorities, create and align on OKR's, achieve hiring plans, and consistently obtain pipeline quota achievements to meet aggressive revenue goals on a monthly basis.
You will work closely with sales, revenue operations, customer success and marketing teams to innovate and grow a strong customer base. The ideal candidate will have a proven track record that is consistent in quota attainment, performance and growth. Having experience working in SMB environments is a must. Candidates should possess the ability to show how they have and can effectively coach new and old reps, and grow a sales development team. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.
What you'll own:
- Define initial outbound strategy to drive monthly pipeline from new prospective customers.
- Build a highly efficient and productive sales development team.
- Recruit, onboard and develop high performing and committed sales reps while ensuring a progressive career path for the future.
- Continually assess, clarify, and validate strategy and process (talk tracks, cadences, campaigns)
- Track, measure and report on sales effectiveness and adjust programs and strategies as necessary.
- Collaborate with Marketing, Demand Generation, Account Executives, and other teams to drive high conversion rates and efficient customer acquisition.
- Work cross-functionally internally to ensure messaging alignment and operational coordination.
- Create a predictable prospecting model that enables accurate forecasting on a monthly and quarterly basis.
- Maintain a thorough understanding of the auto services industry, including industry trends, workflow, business processes, and key competitors.
Requirements:
- 2+ years of sales or sales development experience with SaaS (management or team lead)
- Must be efficient in working with a growing tech stack: SFDC, Salesloft, Chilipiper, Gong.io, etc.
- SaaS experience prospecting into SMB
- Have the ability to get buy-in from your team of reps of sales org goals
- Have demonstrated collaboration, persuasion, and mentorship/coaching skills
- Great attitude and self-motivation. You act with the team’s best interest in mind, with the ability to productively handle change management.
- You have a proficiency and knowledge of various solution-selling methodologies and best practices
- Take ownership of your work and have strong leadership, coaching, creativity, and analytical skills
- Excellent written and verbal communication skills
This position is compensated with a base salary of $90,000 with an uncapped commission target of $40,000 annually. This position is also eligible for equity and standard company benefits.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees) Other benefits vary upon location outside the United States, and employment status):
💪🏼 Health & Wellness
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
✈️ Time Off
- 11 paid holidays
- Flexible time off - take the time off you need!
🥰 Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
🌟 Personal & Professional Development
- Weekly internal product & company training sessions
- Monthly events & education activities focused on DEIB, personal and/or professional development
- Individual career progression plans and leadership/management training
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).
Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024.
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
