Expedite Carrier Sales Representative
RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers.
RPM proudly services the some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™Your RoleThe Expedite Carrier Sales Representative is responsible for sourcing and managing carrier relationships specifically for expedite shipments. This role is crucial in ensuring timely and efficient transportation solutions for our customers requiring expedited services. The Expedite Carrier Sales Representative will work closely with the Carrier Managers, Customer Ops, and Customer Sales and other internal teams to meet and exceed customer expectations.Day-to-Day Responsibilities
- Carrier Sourcing and Management:
- Identify and develop relationships with carriers specializing in expedited freight.
- Negotiate rates and secure capacity for expedite shipments.
- Ensure compliance with RPM’s carrier standards and requirements.
- Ensure carriers meet our customers standards for service
- Load Planning and Execution:
- Expedite sales reps need to be adept at handling time-sensitive shipments and must have a deep understanding of the nuances of expedite freight.
- Plan and execute expedite shipments, ensuring on-time pickup and delivery, with real time visibility and all shipments on tech tracking.
- Monitor shipment progress and proactively address any issues that arise.
- Coordinate with customer operations and sales teams to provide accurate and timely updates.
- Communication and Coordination:
- Maintain clear and open communication with carriers, customers, and internal teams.
- Provide detailed shipment instructions and ensure carriers understand all requirements.
- Address carrier inquiries and resolve any service issues promptly.
- Performance Monitoring:
- Track and analyze carrier performance metrics, including on-time delivery, service quality, and compliance.
- Implement corrective actions for carriers not meeting performance standards.
- Contribute to the development and enhancement of the carrier scorecard.
- Technology Utilization:
- Utilize RPM’s TMS (Turvo) and other technology platforms (TNX, Macropoint, Turvo Driver App) to manage shipments and track performance.
- Ensure accurate data entry and maintenance of shipment records.
Preferred Qualifications
- 2+ years of experience in carrier sales or a similar logistics role, with a focus on expedite shipments preferred
- Bachelor’s degree in supply chain management, logistics, business, or a related field preferred
- Strong negotiation and relationship-building skills
- Excellent communication and coordination abilities
- Proficient in using TMS and other logistics technology platforms
- Ability to analyze data and make informed decisions
- Self-motivated and results-driven
- Ability to work in a fast-paced, dynamic environment
- Strong problem-solving skills and attention to detail
Compensation and Benefits
- Base + VC (based on achieving company goals
- BCBS (medical), Delta Dental & VSP (vision)
- Life insurance, short & long-term disability – paid by RPM
- Maternity & Paternity Leave
- 401(k) with generous employer match
- Unlimited PTO – use it!
Come as You AreRPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role.
All our employees may be required to perform duties outside of their normal responsibilities from time to time.Recruitment Agency NotificationRPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes.
