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Senior Product Designer

UpholdBraga PortoHybrid
This job is no longer open

About Uphold
The Web3 economy will redefine how financial value is held and transacted - with much activity shifting towards blockchain networks and digital assets.Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets and acts as a Regulated Gateway to the Web3 economy.Featuring integrations with 26 blockchain networks and a robust trading engine connected to 30 underlying venues, the platform allows users to trade ‘Anything-to-Anything’ while enjoying keen pricing and deep liquidity. Uphold has completed more than 120 million transactions worth $40 billion from 10 million customers in over 150 countries.Both people and companies need to access this exciting Web3 world, but it can be technically demanding and time-consuming. Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.To learn more about Uphold, please visit https://uphold.com.The Opportunity: Uphold is seeking a talented Senior Product Designer to join our Product team.

In this role, you will play a pivotal part by crafting exceptional user experiences, collaborating with cross-functional teams, and designing interfaces that address user pain points.This isn't just a typical Product Design role; it's about shaping the entire Uphold experience, both within and beyond the app.Your primary question to answer is: How can we design impactful experiences that enhance the overall Uphold journey?What You'll Be Doing

  • Define and Strategize Product Experiences: Create and refine product experiences that simplify financial services and foster transparency. Develop strategic design plans that align with business goals and user needs.
  • Collaborate Cross-Functionally: Work closely with product managers, engineers, data analysts, and other designers to conceptualize and bring innovative product ideas to life. Ensure seamless communication and collaboration across teams.
  • Craft Intuitive User Flows: Design user flows, interactions, and experiences that are intuitive, consistent, and optimized across web and mobile platforms. Leverage data-driven insights to inform design decisions.
  • Drive Design System Development: Actively contribute to our Uphold Design System chapter to ensure a cohesive and scalable approach to product design. Promote the adoption of the design system across the organization.
  • Apply User-Centered Design Principles: Utilize user-centered design principles to create intuitive, user-friendly interfaces and experiences. Employ service design methodologies to enhance the end-to-end user journey and overall service ecosystem.
  • Leverage Data for Design: Incorporate data and analytics into the design process to identify user pain points, uncover insights, and validate design solutions. Use quantitative and qualitative data to drive continuous improvement.
  • Demonstrate Technical Expertise: Develop scalable and customizable design solutions that align with technical constraints and capabilities. Collaborate with engineering teams to ensure feasibility and implementation.
  • Conduct Research and Testing: Perform user research, usability testing, and gather feedback to iterate and improve design solutions. Translate research findings into actionable design enhancements.
  • Stay Informed: Keep abreast of industry trends, emerging technologies, and design best practices. Apply this knowledge to elevate the quality and innovation of product designs.

Required Qualifications

  • Minimum 7 years of design experience at consumer-focused tech or media companies.Strong online portfolio showcasing your design skills.
  • Proficiency in designing for multiple platforms (iOS, Android, Desktop) using tools like Figma, Sketch, etc.
  • In-depth knowledge of UX best practices, including user research and accessibility.Fluent written and spoken English.

Bonus Qualifications

  • Experience in fintech or finance-related design as a Product Designer.

Importantly, for a senior role, you will have achieved the above while also mentoring others and engaging in public speaking opportunities.What we have to offer you:

  • Innovation and Impact: Be a part of a company driving innovation and making meaningful impact. Work on cutting-edge projects in a stimulating and challenging work environment.
  • Competitive Compensation: We offer a salary, stock options, performance-based bonuses, and comprehensive benefits.
  • Strong Company Culture: Join a supportive and positive work environment built on shared values of integrity, teamwork, accountability, and excellence.
  • Global All-Hands Calls: Regular sessions to share updates, strategize, and foster connections.
  • Development: Opportunities for training and mentorship programs.
  • Flexibility: Work from home, from other locations or slightly different hours available.
  • Inclusive and Diverse Environment: Foster an environment where different perspectives are valued.

Benefits: 

  • Annual bonus program based on individual, team and company performance.
  • Home office stipend to support the setup of a productive home office.
  • Generous PTO, healthcare coverage, and employee assistance programs.
  • Interesting and fun events and celebrations.
  • Foodie culture and well-stocked office kitchen.

Join our team and embark on a fulfilling career where you'll have the opportunity to grow, innovate, and contribute to something meaningful. Come and be a part of our talented team!If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.  EEOC EmployerWe're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes.

Difference makes us stronger and better - together.

This job is no longer open

Life at Uphold

At Uphold, our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We favor speed, simplicity and ease of use over complexity. We put security and transparency first. Our commitment to transparency sets a new standard for the industry. Unlike banks, we are fully reserved: we hold assets to match our obligations and publish both in real time. Our industry is littered with systems and companies that put their interests before those of their customers. Countless individuals find their financial lives challenged by high barriers to entry, hard-to-use products, poor customer service and glacial transaction speeds. Today's emerging world of cryptocurrencies and blockchain-based assets is no different: access remains risky, complex and expensive. At Uphold, we constantly strive to solve these problems with elegant solutions that remove friction. Founded as Bitreserve in 2013, our original goal was to protect investors from cryptocurrency volatility by allowing them to instantly, securely and affordably move funds into Fiat currencies. This remains at the heart of what we do today.
Thrive Here & What We Value1. Innovation and Impact2. Competitive Compensation3. Strong Company Culture4. Global AllHands Calls5. Development Opportunities6. Flexibility in Work Arrangements7. Inclusive and Diverse Environment8. Generous PTO, Healthcare Coverage, and Employee Assistance Programs9. Interesting and Fun Events and Celebrations10. Foodie Culture and WellStocked Office Kitchen
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