IT Director

IT Director Glendale, CA

Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrollment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes.

• Own on-prem and Azure cloud-based IT solutions in a secure, multi-location, regulated environment.
• Support Intune/Entra in a Hybrid environment.
• Perform critical maintenance, deployment, and release support activities, including occasional off-hours support.
• Support IT strategy by collaborating with officers and senior management to set organizational vision and strategy and to determine how technology can best service the business.
• Key stakeholder to drive an agile and responsive team responsible for maintaining a secure and stable computing environment with maximum system availability and performance.
• Work with the Security & Compliance team to implement security solutions to comply with HIPAA and HiTrust compliance needs.
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, secure print, phones, security updates, internet, intranet, LANs, WANs, and network segments.
• Manage the Helpdesk function and provide best-in-class customer service including assisting in troubleshooting, identifying root causes, and providing technical support when needed.
• Develop & maintain internal documentation and Helpdesk WiKi.
• Enable faster and smarter business processes and implement analytics for meaningful insights.
• Perform routine/scheduled audits of the systems and firewall, including all backups and access control.
• Inventory management and reporting.
• Remain abreast of technological advances in the field and be able to identify areas of use in the organization.
• Collaborate with other departments to understand their IT needs and provide effective solutions.
• Plan and manage IT budgets, ensuring cost-effective solutions and resource allocation.
• Lead IT projects from inception to completion, ensuring timely delivery and within budget.
• Establish and maintain vendor relationships, negotiating contracts and managing service agreements.

Requirements:

• Bachelor’s degree in information technology, Computer Science, or a related field; Master’s degree preferred, or equivalent work experience.
• Minimum of 8 years of experience in IT management, with at least 3 years in a leadership role.
• Strong experience in project management.
• Proven experience managing a multi-office IT infrastructure.
• Strong understanding of cybersecurity principles and best practices.
• Strong experience with cloud computing platforms (e.g., AWS, Azure) and on-premises infrastructure.
• Strong experience in Networking including setup and configuration of various network devices such as switches, routers, and firewalls.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.
• Experience in the healthcare industry is a plus.
• Industry certifications like PMP, CCNA, CCNP, MCSE, and CEH are highly desirable.

What You’ll Receive:

• Competitive Salary
• Medical, Dental, and Vision benefits
• 401k with Employer Matching
• PTO Plan