Established in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure.
*The ideal candidate resides in the DC/MD/VA metropolitan areas or surrounding areas.*
POSITION SUMMARY:
The Care Services Equipment Manager will be responsible for managing all aspects associated with the National Equipment Program including durable medical equipment (DME) services. This includes working with the home office on program development, implementation, monitoring, tracking, collecting data and establishing action plans to achieve program deliverables and communications to all stakeholders. Performs other related duties as assigned by management in support of the Association’s mission and goals.
DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include, but are not limited to, the following. Other duties may be assigned:
- Receive referrals and obtain all necessary patient intake information, including their medical and demographic information and documentations from referral sources via various communication methods to establish and coordinate equipment needs.
- Partner with the Assistive Technology Specialist to identify and satisfy the needs of people living with ALS.
- Develop and maintain strong relationships with Association Territory staff, medical directors, and home office personnel.
- Engage in positive and progressive relationships with clinic center staff by maintaining ongoing communication.
- Closely work with local/regional/nationwide durable medical equipment (DME) companies in the implementation of the National Equipment Program.
- Acting as the durable medical equipment (DME) expert for local Care Services staff and/or partner clinics.
- Provide guidance, education, and support to all stakeholders on the National Equipment Program.
- Proactively recommend revisions to programs as indicated by received information, strategic initiatives and required deliverables.
- Coordinate the review and completion of all durable medical equipment (DME) related relationship agreements.
- Assist Managing Director/Director, Care Services to maintain comprehensive, accurate data on National Equipment Programs in all data collecting platforms.
- Develop and facilitate the ongoing overview/assessment of utilization of National Equipment Program.
- Conduct regular inventory control evaluations/assessments at equipment warehouse locations and with partners.
- Document interactions and activities related to the National Equipment Program in the database and ensures Care Services staff maintains and adheres to standard operating procedures related to the program.
- Support the Managing Director/Director, Care Services as assigned.
- Travel locally on Association business as required or requested.
QUALIFICATIONS:
- Bachelor’s degree or higher in allied health profession; Assistive Technology Professional (ATP); ATP certification preferred; Occupational Therapist (OT); or Physical Therapist/Physical Therapy Assistant (PT, PTA)
- Knowledge of and experience with Durable Medical Equipment (DME) is required.
- Experience with progressive neurodegenerative disease is preferred.
- Knowledge of and experience with complex rehab equipment is required.
- Ability to perform all essential functions and primary responsibilities successfully.
- Possess knowledge of durable medical equipment (DME) as it relates to the progression specific to individuals living with ALS and knowledge of the types and variety of equipment available to those served.
- Excellent organizational skills and strong attention to detail.
- Proficiency with computers/technology, including Microsoft Office Suite, database systems. Experience and/or familiarity with Salesforce is a plus.
- Ability to work independently with little supervision; must be proactive.
- Ability to simultaneously manage multiple projects is required.
- Exceptional customer service, interpersonal, and communication skills is required.
- Ability to travel with the assigned territory as required or requested.
- Ability to work nights and/or some weekends as required or requested.
PAY TRANSPARENCY:
The ALS Association’s pay range for this position is $49,175 - $69,392 annually.The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above-listed listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation.
Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer.The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.The ALS Association endeavors to make www.als.org accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business.
If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.
