Summary
As a member of the technical team, the IT Intern will assist the Sr. IT Administrator with a variety of tasks to ensure that Plus One's daily operations are smooth and secure.Essential Functions
Install and configure hardware and software components to ensure useabilityDiagnose and repair Tier 1 Desktop Support issuesNew user desk setupRepair or replace damaged hardwareInstall and upgrade anti-virus software to ensure security at the user levelProvide support to users: be the first point of contact for error reportingEstablish good relationships with all departments and colleaguesConduct daily backup operationsManage technical documentationAssist with miscellaneous tasking during implementation stages of projectsImage PCs using premade scriptsAssist with Tier 1 connectivity issuesCable offices/cubicles as neededRequired Education and ExperienceA student who is a junior or higher, has at least a 3.5 GPA, currently studying information technology, cyber security, or a related field.