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Full Stack Engineering Manager, Employee Assist, Restaurants

SoundHound AICanadaOnsite
This job is no longer open

SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.
You will join the team bringing AI to assist restaurant employees on the front line. Employee Assist helps answer questions and train employees, whether through voice AI only or through tablets.  It is easy to extend through standard or custom extensions.  The Engineering Manager for Employee Assist will lead the software development and continuous improvement of our Employee Assist product within a cross-functional team.

In this role, you will:


  • Lead a team of software developers in designing, developing, and implementing full-stack solutions for our Voice AI products.
  • Foster an environment conducive to innovation and high performance, ensuring projects align with technical specifications and business objectives.
  • Collaborate with product managers, designers, and other engineering teams to define feature specifications and deliver high-quality software.
  • Participate in the entire product lifecycle, from planning and prioritization to testing and release.
  • Mentor and develop team members, supporting their growth and career aspirations.

We would love to hear from you if:


  • You have a proven track record of successful software development and team leadership.
  • You possess a strong understanding of both front-end and back-end technologies and have experience with scalable cloud-based platforms.
  • You are adept at problem-solving and strategic thinking and passionate about technology-driven business solutions.

We’d be especially excited if you have experience with web technologies (JavaScript, TypeScript, ClojureScript, …) and frameworks (React, vue.js, node.js, …) or bring a background in Agile methodologies and a knack for driving efficiency and innovation within tech teams.This role is available throughout Canada. Employees within a 100-kilometer radius of our Toronto office are expected to work from the office on three pre-scheduled “core days” each month to encourage cross-team connection and in-person collaboration.

Aside from these office-specific “core days,” this job allows for virtual/remote, hybrid, and in-office workplace setting options. Total compensation includes salary, equity, comprehensive healthcare, paid time off, and other benefits._____________________________We strive to be a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Diversity, equity, and inclusion are not just ideals we hold but are foundational to our identity as a company.

In our mission to develop Voice AI that serves the world, we understand that a diverse team enriches our perspectives and is vital to our success. To support this, we actively foster an environment that is welcoming and inclusive, where every team member can thrive.We take special care to ensure that all employees, including those with disabilities, receive the necessary accommodations to excel in their roles and participate fully in our company processes. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits.Employees enjoy comprehensive health care, paid time off, discounted fitness classes, and flexible working hours.

Learn more about our philosophy, benefits, and culture at https://soundhound.com/careers/. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.Come join our growing team and bring your unique voice to our mission!#LI-PP1#LI-HYBRID

This job is no longer open

Life at SoundHound AI

SoundHound Inc. is the leading innovator in voice-enabled AI technologies. We believe every product should have a voice. With the passion to make our world more connected, we use voice AI to make interactions with the things around us more human. With the Houndify platform, we empower companies to integrate voice AI into their products through an independent platform that is always learning. Our consumer app Hound is a hands-free, AI-powered virtual assistant that allows you to search using your natural voice. Our SoundHound app applies our technology to music, enabling people to discover, explore, and share the beats around them, and even find the name of that song stuck in their heads by singing or humming. We’re a diverse and driven team of engineers, designers, writers, and linguists—all bent on creating a world with more conversation.
Thrive Here & What We Value1. Values-driven company2. Supportive environment3. Open and honest4. Nimble and focused5. Global perspectives critical for success6. Reasonable accommodations for individuals with disabilities7. Comprehensive healthcare, paid time off, flexible working hours8. Mission to build Voice AI for the world
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