We are looking for an
Ivanti Developer / Administrator to support our client's projects.US BASED CANDIDATES ONLY. This is an remote position. Candidates must be located in the US.Who we areTECKpert, founded in 2009 and headquartered in Miami, FL, is a leading tech consulting and staff augmentation firm. We specialize in providing contingent workforces for digital transformation projects, offering expertise in design, development, IT, analytics, and marketing. Our mission is to deliver innovative digital solutions across various industries, including healthcare, government, finance, legal, real estate, and startups.
The opportunity
TECKpert seeks to hire an Ivanti Developer/Administrator to support our client, a federal government agency, in managing and enhancing their Ivanti systems. This role is crucial in maintaining and improving our client's IT Service Management (ITSM) environment. This is a remote position, requiring full-time availability. The candiate must be flexible to work outside of core hours for patching and maintenance tasks.Job duties includes but not limited to:Maintenance and Development:
- Maintain and troubleshoot the Ivanti ticketing system and related workflows.
- Perform routine patching and upgrades of the Ivanti system.
- Support the migration of Ivanti to the cloud.
- Develop and update Self-Service modules and workflows.
- Update the appearance and functionality of the Self-Service Portal.
- Manage and update the inventory of assets within Ivanti.
- Create Ivanti visualizations and dashboards.
- Analyze and enhance the current ticketing system for better efficiency.
Support and Training:
- Provide support and consultation on all Ivanti-related projects.
- Conduct training and knowledge transfer sessions for our client.
- Document workflows and ensure proper knowledge management for sustainment.
Process Improvement:
- Analyze current processes and provide solutions to improve and streamline operations.
- Create and maintain dashboards for project updates and reporting.
Collaboration and Communication:
- Work closely with our client's IT team and other stakeholders.
- Provide weekly status reports and documentation of workflows to our client.
Compensation and Term
This opportunity is for a full-time, ongoing need with contract to hire possibility and pay commensurate with experience up to $115,000 a year. Qualifications you needA successful Ivanti Developer has the following qualifications:
- Bachelor’s degree in computer science or related technical field.
- Minimum of 5 years of experience with IT Service Management (ITSM).
- Minimum of 5 years of experience with the Ivanti suite of products.
- Minimum of 5 years of experience with the Ivanti Workflows.
- Experience in providing technical support and training.
- Excellent problem-solving and analytical skills.
- Strong communication and documentation skills.
- Ability to work independently and manage multiple tasks.
- Experience working with federal agencies or in a government contracting environment is preferred.
Working with Us
At TECKpert, we offer flexibility and a wide variety of roles. Many of our TECKperts enjoy coworking and skills training while benefiting from the stability of full-time employment. We believe TECKpert offers digital professionals an agile path to start and advance their careers.
Next Steps
Thank you for applying. If selected, we will reach out for a skills assessment and to schedule a short prescreen video call to get to know you better. We will also keep your profile in mind for future roles that match your qualifications.TECKpert is committed to providing equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
