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DMDC Case Manager (Fort Knox)

InspiritecFort Knox, Kentucky, United StatesOnsite
This job is no longer open

Job Title


Case Manager – Full-Time (40 hours/week)

Customer


DOD, DOA

Reports To


InspiriTec Lead Case Manager, Fort Knox Location 

Education


Bachelor's Degree in Social Work

Security Requirement


SF86 Investigation for Positions of Public Trust

Experience


5+ years with 1 years supervisory social work experience

PRINCIPAL DUTIES AND RESPONSIBILITIES


Reporting to InspiriTec’s Lead Case Manager, this position is responsible for the provision of individual and group social services for individuals with disabilities participating in vocational training and employment programs at InspiriTec. Directs hiring and recruitment in compliance with InspiriTec’s ethos and policies.

INDIVIDUAL SERVICES 


  • Serve as primary support person to employees during training, offering counseling, brokerage, mediation and advocacy.
  • Assess with employees potential barriers (environmental, architectural, or personal in nature) that may hinder or prevent them from completing training, securing and maintaining employment, and/or adjusting to living independently.
  • Develop, implement and monitor with employees service plans/contracts in accordance with program objectives to overcome identified barriers.
  • Provide on-going case management services for all employees
  • Monitoring progress and time off requests and attendance records.
  • Meet with Project Manager and management team on a regular basis to coordinate overall plan, and strategies for call center and CSR’s.
  •  Plan and implement incentive programs to recognize employee achievement.  
  • Develop employee action plans and timeline for corrective action as needed. 
  • Maintain harmony among co – workers and resolve grievances. 

GROUP SERVICES


  • Design and present group session on topics related to developing appropriate work behaviors and evaluate program participant’s progress
  • Facilitate sessions using an adult learning model; evaluate impact of sessions
  • Assess group needs and arrange appropriate guest presenters from the professional community-at-large as part of on-going professional development activities. 

ADMINISTRATIVE TASKS


  • Ensure qualification of individuals under the AbilityOne program and maintain up to date initial and annual Source America eligibility evaluations alongside corresponding medical records at all times; ensure confidentiality of records at all times. 
  • Utilize current methods and develop additional procedures, instruments, and techniques necessary for 

       the provision of individual and group social service including the use of computer systems

  • Maintain contact with liaison counselors (funding source) and agencies, providing bi - weekly evaluations, accommodations.
  • Expand and maintain a resource library of literature on available disability-related services for individuals and professional within the community. To include military specific resources.
  • Engage in program evaluation by keeping accurate and appropriate records
  • Assist with special projects and assignments as needed 
  • EN specialist for Ticket to work program, write all IWPs for assignable tickets, and perform follow ups ensuring we abide by social security guidelines. 

QUALIFICATIONS


  • Minimum Bachelor's Degree in Social Work.
  • Minimum 5 years direct social service experience with individuals and groups.
  • Minimum 1 year supervisory experience in a social work setting.
  • Attitude of accountability and pride in work effort.
  • Enthusiastic, energetic, and creative approach to enhance morale and well-being for individuals at the worksite.
  • Openness, willingness, flexibility, and social consciousness. 
  • Team oriented with the ability to work independently to meet goals and timelines. 
  • Provision of physical assistance to persons with disabilities as needed (if physically able)
  • Must be able to analyze data and manage accordingly.
  • Must be able to work alternating hours; some nights and weekends required.
  • Strong project management and operational skills; excellent oral and written communication skills                                                                                           Experience working with referral sources of disabled job candidates, such as: 

  • OVR/DVR
  • Department for the Blind/Visually impaired
  • Department of Public Welfare
  • VA 
  • Supported Employment Services

20.67 To 20.67 (USD) Hourly

This job is no longer open

Life at Inspiritec

InspiriTec exists to enable people with disabilities and other disadvantages to gain skills and a job in Information Technology (IT) professions. \r\n\r\nIn support of the mission, InspiriTec operates its own commercial IT firm which provides core technology and resources back into training programs, and which often serves as a competitive and supportive work environment for graduates. This entrepreneurial approach to operating a charitable organization ensures that InspiriTec â??practices what it teaches.â?? In employing people with disabilities as programmers, network engineers, customer service representatives, and project managers, InspiriTec provides Call Center Services, software development, web page design and development, and network integration services.
Thrive Here & What We Value- Friendly and supportive environment- Opportunities for career growth and advancement- Competitive pay and benefits package- Recognition and rewards for outstanding performance- Commitment to giving back to the community- Customer service oriented- Collaborative and team-oriented environment- Emphasis on continuous learning and development- Veteran, Military Spouse, and People with Disabilities Friendly Employer
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