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Remote BDC Representative

Proactive Dealer SolutionsMultiple StatesOnsite

Proactive Dealer Solutions is seeking self-driven and motivated individuals to join their successful Call Center team! You will be directly responsible for driving traffic to dealerships. Call Center and Automotive Experience is preferred but not required.
Job Responsibilities:

  • Make outbound scripted calls to customers to follow up on recalls, dealer maintenance, and calls to customers about dealership specials.
  • Receive inbound service call
  • Log customer information and purify the customer database
  • Met and exceed daily goals and call volume
  • Build sustainable relationships and engage customers by taking the extra mile

Requirements:

  • Strong written and verbal communications
  • Confident and self-motivated personality
  • Must be process-driven, coachable and trainable
  • Must be energetic and enthusiastic
  • Strong upselling skills
  • Must be dependable and able to work 40 hours a week including some weekends

Full benefits including medical, dental, vision and 401K matchCompetitive Hourly Base Pay + Tiered UNCAPPED Competitive Bonuses + Paid Training and Friendly Competitive work EnvironmentJob Types: Full-timeExperience:

  • Customer service: 1 year (Preferred)

Work Location: Remote

Life at Proactive Dealer Solutions

Proactive Dealer Solutions is a training and consulting company specializing in the implementation and rehabilitation of Business Development Initiatives within Automotive Dealerships. As The BDC Experts, we have distinguished ourselves the industry leader for Automotive Business Development across the US and Canada. \r\n\r\nWe work with Dealers to increase business without increasing advertising budgets by maximizing the sales and service opportunities they currently have. This is done through a philosophy called Total Opportunity Management \r\nwhich improves productivity and profitability through better structure, control and accountability of dealership operations. \r\n\r\nThis effort is referred to as a Business Development Initiative, which is much more than a BDC (Business Development Center). It is a total effort by the dealership as a whole to improve operations in a way that realizes its full potential.
Thrive Here & What We Value- Empowering Others to Reach Their Full Potential- Innovative Training and Consulting Services- Optimizing Performance, Enhancing Customer Experiences, Driving Sustainable Growth- Proactive Dealer Solution (PDS) Partnership with Automotive Industry- Friendly Work Environment- Opportunities for Growth and Development- High Energy Team Player- Proficient in Salesforce, Microsoft Office, Google Applications- Staying Current on Competitors, Products, Market Trends
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