Company Overview
Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant’s revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.Quick facts:
Founders are ML engineers & data scientists from Uber & Google and also own restaurants
In just 1 year, we are operating in over 4000 locations
On track to 5x the revenue and 2x the team in 2024
Creating a new VSaaS category in a $300B market
Raised $7M from investors that backed Instacart, Rappi
Job Description
We are looking for an experienced and strategic-minded Strategic Accounts Manager to oversee relationships with key clients and drive long-term value and growth. This role will be responsible for understanding client needs, identifying opportunities for expansion, and ensuring the successful implementation and adoption of Loop AI's products and services. The ideal candidate will have a proven track record of success in managing strategic accounts, with strong relationship-building and problem-solving skills.
Responsibilities
Develop and execute account plans to deepen relationships and drive growth within strategic accounts.
Serve as the primary point of contact for key clients, building trust and credibility through proactive communication and exceptional service.
Understand client needs, objectives, and challenges, and develop strategies to address them effectively.
Identify opportunities for upsell and cross-sell within existing accounts, working closely with sales, product, and customer success teams to drive revenue growth.
Collaborate with cross-functional teams to ensure successful implementation and adoption of Loop AI's products and services, resolving any issues or obstacles that may arise.
Serve as an advocate for clients within Loop AI, representing their needs and priorities to internal teams and driving alignment around client success.
Requirements
Experience in account management or a related field, with a focus on strategic accounts and enterprise-level clients.
Proven track record of success in managing strategic accounts, driving revenue growth, and delivering exceptional customer experiences.
Strong relationship-building and communication skills, with the ability to build rapport and credibility with key stakeholders at all levels of the organization.
Excellent problem-solving and analytical skills, with the ability to identify opportunities and address challenges effectively.
Compensation: $120k + early equityAt Loop AI, we believe that strong relationships and exceptional customer experiences are key to our success. If you are a strategic-minded Strategic Accounts Manager with a passion for driving growth and delivering value to clients, we encourage you to apply and join us on our mission to revolutionize restaurant management through innovation and technology.
Compensation:USD 120000-120000
