Customer Support Meteorologist
Baron Services Inc., an industry leading provider of weather data, display tools, modeling, and hardware solutions is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate’s primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products.
Having a passion for weather is crucial to this individual’s success. This Huntsville, AL based industry leader is looking for an individual with a background/passion for Meteorology, graphical depiction of weather and technical computer skills. Experience in the following a plus- Broadcast Television/Digital, basics of software programming, IT basics, and customer support.
Responsibilities include:
•Provide remote support services through phone and digital access•Perform product verification and testing •We are a 24/7/365 operation, flexibility in schedule will be necessary•Desire to fulfill our mission of Critical Weather Intelligence•Host training webinars for clients
Minimum qualifications:
•BS in Meteorology or equivalent from an accredited program or equivalent experience•Strong communication skills a must- both written and verbal•Strong analytical and troubleshooting skills•Strong Organizational Skills•Ability to Multi-Task at a high level•Team Player•Positive Energy a MUST!Salary will be commensurate with education and experience. A comprehensive benefits package is available. Benefits include paid vacation and sick leave, health insurance with cafeteria plan, dental insurance, life insurance, 401(k), and short-term and long-term disability insurance.No telephone calls please.
Baron is an Equal Opportunity Employer.
