Business Analyst

Position: Business Analyst

Location:

Job Id: 676

# of Openings: 2

The Business Analyst responsibilities include, but are not limited to the following:

• Responsible for creating, maintaining, and driving change requests and project plans for client deliveries within established timelines utilizing Agile methodologies.
• Responsible for tracking client-requested enhancements and prioritizing them by working with IT leadership and business users.
• Provides technical and analytical support for multiple projects simultaneously.
• Establishes timeline, and coordinates with internal and external resources.
• A successful candidate will accomplish the following:
• Ensure proper communication about project status to all stakeholders.
• Drive to outcomes via detailed follow-ups and meetings.
• Escalate issues in a timely manner.
• Create a work product that is compliant with the business standards with a high level of detail and accuracy.
• Ensure the completion of projects within scope, on schedule, and on budget.
• Act as a Subject Matter Expert (SME) for key systems and processes within the PharmaCord technology team.
• Collaborate with cross functional teams to understand organizational and operational challenges.
• Manage technical difficulties, working with developers when necessary.
• Identify opportunities for process improvement and/or standardization.
• Create, organize, and update documentation of newer versions and updates of the application(s) as necessary.
• Partner with project managers and senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise,
• Work with a strong sense of urgency.
• Be prepared to work in a high-growth fast-paced company.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree strongly preferred or equivalent experience required.
• Technically savvy with excellent troubleshooting and analytical skills.
• Professional, effective, and clear communication skills (written and oral).
• Ability to effectively communicate with all types of stakeholders, including external clients.
• Proficient in Microsoft Office applications, specifically Excel, PowerPoint, Visio, and Word.
• At least 2 years of experience in the Information Technology department, healthcare experience preferred.
• At least 2 years of experience as a business analyst eliciting and documenting requirements.
• Experience creating and maintaining screen mocks.
• Experience working with internal and external clients to define business and technical needs.
• Experience eliciting and diagramming process flows.
• Experience working with Project Tracking Software preferred. 
• Experience with Agile Methodologies and Product Ownership required; Certification in Agile and/or Product Ownership strongly desired. 
• A good understanding of SDLC process (Waterfall, Agile) is preferred.
• Although very minimal, flexibility to travel as needed is preferred.
• We are located in the River Ridge Commerce Center at 150 Hilton Drive, Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate.

Work Schedule & Environment:

• This is a full-time exempt position.
• The standard schedule for this role is 8:30am - 5:30pm, Monday - Friday. Some evenings and weekends may be required to support and attend events or other PharmaCord activities outside of these hours.
• Must be willing to travel to our other Jeffersonville and Louisville locations as needed.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting may be required.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
• Ability to travel as needed.

Once you land this position, you’ll get to enjoy:

• Company paid Short-term Disability (STD)
• Increased competitive 401(k) company match up to 4%
• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
• PharmaCord has not increased healthcare premiums in the past 4 years
• NEW! Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
• Wellness discounts of up to $260 per year for participation in wellness program
• Annual HSA employer contribution
• Company paid and voluntary Life Insurance options
• Voluntary Life, AD&D and Long-Term Disability Insurances
• Paid Parental Leave of Absence
• Wellness and Employee Assistance Programs
• PTO benefits, flex days and paid holidays
• Employee Referral Program
• Ambassador Program
• Tuition reimbursement program up to $5,000 per year

• Competitive starting pay rates
• Yearly merit increases
• Toll reimbursement program (valued at $655.20 per year)

• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
• Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
• Opportunities for advancement with a company that supports personal and professional growth.
• A challenging, stimulating work environment that encourages new ideas
• Exposure to many learning and development opportunities
• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
• Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!

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