Customer Support Meteorologist

Baron Weather, an industry leading provider of weather data, display tools, modeling, and hardware solutions is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate’s primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products.

Having a passion for weather is crucial to this individual’s success. Major Responsibilities/Activities:•Provide remote support services through phone and digital access•Perform product verification and testing •We are a 24/7/365 operation, flexibility in schedule will be necessary•Desire to fulfill our mission of Critical Weather Intelligence•Host training webinars for clientsMinimum Requirements:•BS in Meteorology or equivalent •Strong communication skills including a working knowledge of Windows•    Background in the use of weather software and data products is preferred•Strong communication skills a must - both written and verbal•    Strong analytical and troubleshooting skills•Positive Energy a MUST!