ApplyDescription
LOCATION:
Remote
REPORTS TO:
CX Sales Call Center Team Lead
TYPE:
Hourly, Non-Exempt
Description
Generation Tux is an online tuxedo and suit rental platform founded by menswear legend, George Zimmer. George created the company in 2014 to provide high-quality tuxedo and suit rentals, competitively priced, and in the most convenient way possible -- shipped directly to your door. Generation Tux is a growth-stage startup, and we need your help taking our growth to the next level.Generation Tux is currently looking for a motivated self-starter to join our Customer Service team. Applicants should be reliable, hard-working, detail-oriented, and be able to problem-solve.
A typical day includes regular contact with customers by phone and email as well as other office duties as assigned. We strive to have a strong, corporate culture that stresses communication and high-level execution.
What we offer our Customer Service Representatives:
- Paid training
- Leadership guidance to ensure your success
- A diverse and inclusive workplace
What we are looking for in our CX Sales Representatives:
- Skilled customer service representative with the ability to engage with customers by phone, email, and social media platforms
- Serve as lead point of contact for new business
- Ability to build and maintain string, long-lasting client relationships
- Dependability
- Computer skills
- Multitasking and organization skills
- A strong desire to help and be empathetic to customer needs
Full-Time Regular Benefits:
- Medical, Dental Vision, Life and 401k options
- Paid Holidays (5) (1-2) Floating Holidays
- Personal/Sick Time off
- Employee discount
Requirements
- Excellent written and oral communication skills in English
- 2+ years working in customer service and sales (in person or virtually)
- Ability to remain calm under pressure
- Ability and knowledge using computers and various platforms(email, chat, social media) to answer customer needs
Schedules Available
Monday to Friday 10 AM to 6:30 PM Local time zone. Time Zones needed: Eastern, Central, Mountain, Pacific
