The Team & Role
We are looking for a Manager, Sales Development to oversee the Sales Development team based in Australia. Our Sales Development team is responsible for generating pipelines through outbound outreach, partnering closely with our Marketing and Sales organizations to engage, qualify, and close business. You will be directly responsible for building out the team and driving efficiency into their operating models. Your core KPIs will be the quantity and quality of sales opportunities delivered to Account Executives, as well as total influence on closed-won business.
This role will report to our Director, Sales Development.
What You’ll Do
- Management: Oversee a team of Sales Development Representatives (SDRs); hire, onboard, and coach SDRs to become high performers.
- Lead Generation: Own outbound lead generation and conversion rates throughout the sales funnel; predictably meet pipeline goals from inbound and outbound prospecting activities, including achieving monthly quotas for developed leads (aka: qualified meetings) and closed business.
- Client Engagement: Identify target customers for SevenRooms through email, phone, and social channels; ensure the team is maintaining active engagement through informed, creative follow-ups.
- Marketing: Work closely with Marketing to deliver proper messaging and identify the best targets to create an industry leading demand generation engine; think creatively about how SevenRooms’ products address market needs to generate interest and demand for our services.
- Reporting & Data Analysis: Own reporting for the SDR Team, driving and enhancing their performance by tracking relevant KPIs. Ensure a regular reporting cadence with relevant internal stakeholders.
- Collaboration: Partner with Account Executives to identify qualified accounts.
- Automation: Work with automation platforms such as Outreach.io and Salesforce, which play a crucial role in our data management and sales pipeline processes
Who You Are
- 7+ years of experience working in SaaS, sales-related positions (startup environment is a plus)
- 2+ years of management experience - BDR and SDR teams
- You’re able to coach team members on how to engage potential customers over email, phone, and in person
- You’re clear, concise, and accurate in your communications
- You learn quickly and are excited by new technologies, quickly mapping them to business processes
- You have experience setting metrics for teams and holding them accountable for exceeding them
- You’re excited to be part of an innovative software startup changing the world of hospitality
What We Offer
- A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. In addition to local statutory sick leave, you'll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.
- Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company. In addition to this, superannuation contributions are paid by SevenRooms on your behalf.
- Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team.
- Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.
About SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often.
The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
SevenRooms has been recognized as a top employer for its people-first approach by publications including:
- Inc. Best Workplaces (2023, 2022, 2020)
- Inc. 5000 (2023, 2022)
- Ragan’s Platinum HR Awards Finalist (2022)
- Built in Best Places to Work NYC (2023, 2022, 2021, 2020)
- Built in Best Place to Work NYC - Midsize Companies (2023, 2022)
- VentureFizz Unique PTO (2022)
- Forbes Best Startup Employers (2022)
SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.View our Prospective Employee Privacy Notice by visitinghttps://bit.ly/2P6ey4M#LI-Remote#BI-Remote
