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Product Line Specialist – Pratt & Whitney

Jet Support ServicesDallas, Texas, United StatesRemote, Onsite
This job is no longer open

About JSSI


For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.

JSSI products and services include:


Maintenance Programs.

 Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.

Parts & Leasing. 

Experienced product line specialized team who leverages our 
All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.

Advisory Services.

 Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.

Aviation Capital.

 Customized asset-based finance solutions for business aviation.

Position Summary:


The mission of the Product Line Specialist (PLS) is to follow a specific manufacturer’s line through all scheduled and off-wing unscheduled inspections at various locations. The PLS is responsible for staying current on all Service Bulletins, Advisory Directives and inspection updates for that line.  The PLS may be required to give presentations on the product line to in-house or to external customers.  The PLS supports the Sales Department, Research and Development Department and the Marketing Department for all matters surrounding their line. 

Duties and Responsibilities:


  • Forecast and plan all schedule events related to your product line using AMS and Salesforce
  • Secure accurate quotes from vendors in order to prepare and present a detailed pre-induction cost analysis to the client
  • Control the cost on all maintenance events
  • a.       Issue purchase orderb.       Exhaust all resources to ensure maximum cost savingsc.       Confirm MOU discounts have been received.  d.       Produce a comprehensible post- induction cost analysis for the client once the work has commenced
  • Assist in scheduling the work into one of JSSI’s preferred facilities. 
  • Keep the client fully briefed on the work package from start of event to engine completion
  • Manage the event by physical presence at the service facility.    
  • Provide the Research & Development Department with information that allows them to: 
  • a.       Ensure completeness and accuracy of Engine and Airframe templates.  b.       Keep the Pricing Model as current as possible.  c.       Assist in developing new Pricing Models for equipment that is currently/will be on the market.d.       Assist in developing unique program options for our Clients (i.e. Pylon-Out, Plus, etc).
  • Responsible for developing a Product Line Apprentice (Understudy).  Required to share expertise within the department to facilitate additional Product Line Specialists.
  • Review and process invoices in GP, meeting turn time goals set forth by Technical Services Management
  • Must have a thorough understanding of the current contract, policies and procedures
  • Perform other responsibilities as assigned by Technical Services Management.

Education and Experience:


  • At least 15 years’ experience with turbine-powered business aircraft (not commercial), particularly with Pratt & Whitney engines:  PW500 Series Engine
  • Bachelor’s Degree in Aviation Field preferred
  • Airframe and Powerplant ratings
  • Excellent Microsoft Excel ,Word, and PowerPoint skills
  • Strong interpersonal skills
  • Ability to read and write articulately and analytically
  • Clear understanding of relevant technical skills
  • Ability to multi-task and work well under pressure
  • Well organized

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. Apply for this job

This job is no longer open

Life at Jet Support Services

Jet Support Services, Inc. (JSSI), is the leading independent provider of maintenance support and financial services to the aviation industry, delivering comprehensive, flexible and affordable financial programs and tools for managing the costs of operating and maintaining business and commercial jets, turboprops and helicopters.
Thrive Here & What We Value1. JSSI is committed to providing custom solutions that align with the interests of each client.2. Equal Opportunity / Affirmative Action employer, no fee paid to third parties submitting unsolicited candidates.3. Leading independent provider in business aviation industry for over 35 years.4. Values innovation and uses data-driven solutions.5. Prioritizes cost savings and maximizing aircraft availability.6. Global team of technical advisors and ASAaccredited appraisers offer objective insights.7. Committed to maintaining established Quality Standards and accreditations.8. Strives for a clean and safe working environment.9. Collaborative Environment, Customer-Centric Approach, Innovative Solutions, Data-Driven Decision Making, Entrepreneurial Spirit.
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