Office + Mail Administrator (On-Site, Cincinnati)

Please Note:

But first, let us tell you more about your key responsibilities, as our preferred candidate, you will: 

• Support the Envoy Operations team (and staff of Envoy’s affiliate firms) by preparing correspondence and mailings for immigration petitions and applications.
• Scan, file and upload confidential documents as directed by relevant staff within Operations and the affiliate firms.
• Open, log, process, and prepare mail for various government notices and filings.
• Notify all relevant staff and clients of important email correspondence and mail.
• Update the Envoy Global Applicant Tracking System with receipt and approval notices in a timely manner.
• Perform basic client document intake and filing, i.e., process original photos, medical documentation, signed forms, etc.
• Assist with the completion of applications online and create instructions for foreign nationals when their packages will be received.
• Follow all procedures and processes accurately and efficiently to handle all stages of the casework and per direction from legal teams (i.e., withdrawals, filings, etc.).
• Update and track work completed and assigned.
• Support team members with questions on process, best practices, and other duties as needed.
• Perform other clerical and office administrative tasks as required.

To APPLY for this role and be under consideration, you should ideally possess the following (please read carefully):

• Experience working in a corporate environment, handling a range of clerical/administrative tasks, with care and speed. 
• Excellent organizational skills (i.e. time management, prioritization etc.).
• Strong attention to detail with a genuine desire to produce prompt and accurate work.
• Ability to multi-task and still meet strict deadlines.
• Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and work colleagues.
• Excellent written & verbal communication skills and ability to communicate to various stakeholders and team members.
• Intermediate+ proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook).
• Initiative to think ahead and foresee potential issues and raise to management with solutions.
• Team focused and strong work ethic.
• The ability to sit or stand for extended periods at a computer workstation, use a computer and a monitor, and lift to 25 lbs. (printer paper/mail packages).

This role is 100% in office in Downtown Cincinnati, Ohio.

We look forward to receiving your application.

Excellent employee benefits apply. 

Notice at Collection for California Applicants (who are willing to work onsite in Ohio): 

#LI-ONSITE