Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 2 million underemployed workers in local markets across the United States, within minutes. Wonolo recently raised $140M in growth funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.
We are looking for a
Vice President of Demand
to help scale the company from the growth stage to IPO and beyond. In this role, you will be a trusted member of the leadership team and will oversee our Demand strategy working cross-functionally to drive the development and iteration of programs and products that support our customer acquisition and growth efforts.The Demand team at Wonolo owns all customer touchpoints in our Requestor (Customer) lifecycle from acquisition to onboarding to growth and retention. Reporting to the Chief Operating Officer, the VP of Demand will oversee all customer-facing teams including our Sales Development Representatives, Sales, Account Growth, and Sales Enablement.
We welcome qualified candidates located anywhere in the United States or Canada** #LI-Remote.
What you'll do:
- Drive team objectives and strategies to achieve targets
- Develop and drive key strategies and initiatives to meet longer-term growth plans across all customer-facing teams
- Build customer relationships
- Build strong and collaborative relationships with other internal stakeholders. Specifically, partner with Marketing, Business Ops, Product, and other cross-functional stakeholders to ensure there is a deep understanding of customer needs and alignment against key initiatives to drive our success
- Analyze and improve current processes and ensure the proper use of tools to track performance
- Build a high-performing team by providing strong mentorship, coaching, and guidance
- Ensure timely recognition and reward for top achievers and implement performance management actions when needed
- Monitor market trends and provide regular feedback and analysis from the field.
- Support investor relations, including board decks and investor updates, as well as help shape our Demand team narrative and strategy
- Travel approx 30%
Who you are:
- 15+ years of experience and a proven track record of success in Sales, Account Management, or Customer Success, at high-growth technology companies
- Extremely customer-centric
- Sales or sales leadership experience in consumption-based models with a focus on large mid-market. Experience across light industrial and/or hospitality is desirable
- A deep understanding of the Sales Tech stack and demonstrated data-driven decision making
- Experience leading distributed teams
- Strong leadership skills with a proven track record of driving impact through influence and accountability
- High sense of urgency and execution speed. Loves being “in it” with the team
- Low ego and coachable. A direct communicator with a positive, team-oriented attitude.
- You demonstrate a commitment to advancing representation and inclusion in and out of the workplace
If you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.
Nice to haves:
- Experience in staffing and B2B marketplace
- Experience building and scaling customer-facing teams within a startup environment
- Previous experience leading up to or through an IPO
Pay Range:
- The expected pay range for this position is $315,000 - 430,000 OTE/year. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, and years and depth of relevant experience. Additionally, this role is currently eligible to participate in Wonolo’s equity plan as well as a range of health and wellbeing, retirement savings, and other benefits within a holistic total rewards offering.
Benefits and Perks:
- The opportunity for growth in a mission-driven and well-funded start-up
- Meaningful equity
- We pay 100% of the medical/dental/vision insurance premiums for you
- Generous parental leave plan
- Cell phone reimbursement and company laptop
- Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo
- Retirement plans as well as life and disability insurance
- Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses
- We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!)
- Team outings, happy hours, company off-sites, and more!
About Wonolo:Wonolo is a two-sided job marketplace that serves over 2 million front-line workers, providing them access to flexible and consistent job opportunities across the United States within minutes, at companies such as Peloton, Coca-Cola, Neiman Marcus, Papa John's, and thousands more. We are a remote-first company with 200+ full-time employees, and quickly scaling our team within the United States, Canada, and Latin America. We are well-funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others.
Learn more about us:Wonolo raises $140M to continue supporting over 1 million laborers and front-line workersWonolo is one of Glassdoor's best tech companies to work for in 2021Why G2 Venture Partners Invested in WonoloYong Kim (CEO) on why he's passionate about empowering the in-demand workforceCommitment to Diversity, Inclusion, Equity, and BelongingWonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community.
We are especially interested in candidates who represent different cultures, perspectives, and backgrounds as these empower our team to come together to make the best decisions and the biggest impact. Wonolo is an equal-opportunity employer. We work to ensure all people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups such as Whammies of Color and Allies at Wonolo (WoCAW), Women of Wonolo (WoW), Parents of Wonolo (PoW), and People Out at Wonolo and Allies (POWA).
Individuals seeking to work at or with Wonolo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. Wonolo Privacy StatementBy providing your personal information and/or submitting your application, you agree that Wonolo may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but is not limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-related activities.Information you provide Wonolo as part of the recruitment process is accessible only to those Wonolo employees and other third-party service providers involved with Wonolo's recruitment, interview, and onboarding process.
Wonolo does not disclose your personal information to any third party in a manner that would be considered a sale under applicable laws. By providing your personal information as an applicant for this position or any other position at Wonolo, you agree that your personal data may be transferred and/or disclosed to Wonolo's third-party providers. This may include transfers to servers and databases outside the country where you provided Wonolo with your personal data. Wonolo does not accept agency or consulting resumes.
Please do not forward resumes to our job postings, email alias, Wonolo employees or any other organization location. Wonolo is not responsible for any fees related to unsolicited resumes.Apply for this job
