Are you passionate about steering product direction and ensuring customer satisfaction?
Product Operations will be pivotal in triaging customer issues, updating stakeholders, collaborating with engineering teams, managing high-priority projects, and refining release processes for our high-performing Engineering team. Help us drive innovation and excellence across the entire organization!
As part of this role, you will:
- Triage customer issues across multiple channels
- Update key stakeholders and employees regularly on progress of projects across departments
- Work closely with engineering managers and engineers to make progress on customer requests
- Project management for high-priority customers
- Improve processes for product releases
We'd love to hear from you if you have:
- Bachelor’s degree in Computer Science or equivalent technical work experience
- 3+ years of experience with Machine Learning projects & platforms
- 3+ years of experience with leading commercial cloud provider platforms
- Software development experience (ability to build and assess systems/platforms)
- Strong communication skills and can effectively share your work with a broader audience through writing and speaking
- Ability to handle multiple competing priorities in a fast-paced environment
- A deep understanding of software development in a team, and a track record of shipping software on time
- An obsession with contributing to the development of high-performing engineering organizations, are detail-driven with excellent problem-solving abilities
$181,000 - $181,000 a yearAt Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent. The target salary for this role is $181,000. As the market data changes over time, the target salary for this role may be adjusted.This role is also eligible to participate in Anyscale's Equity and Benefits offerings, including the following:Stock OptionsHealthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents 401k Retirement PlanWellness stipendEducation stipendFertility benefits Paid Parental LeaveFlexible Time OffCommute reimbursement100% of in-office meals coveredApply for this job
