We are excited to announce we are expanding and looking to grow our team with a new OTC Specialist!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Employee Benefits:
- Hybrid Work Options, Paid Time Off, and Paid Holidays
- Medical, Dental, Vision, and 401(k) with employer match contributions
- Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
Responsible for performing all tasks within the order to cash process as it relates to hardware/software orders and/or Projects (order management, billing, & collections).
Essential Duties and Responsibilities
- P rocurement
- Processes all Purchase Orders
- Checks purchase order status daily; updates ETA; notifies customers
- Processes Sales Orders
- Closes SO’s when items shipped, updates orders with tax and freight
- Contacts vendors to resolve order issues
- Creates RMA’s and monitors progress until RMA’s are close.
- Processes and distributes emails from procurement inbox.
- Follows up with AE’s on lead times and delivery.
- Prepares all necessary invoices for Sales Orders and/or Projects
- Engages customer for payment collection purposes to ensure using the approved collection process.
- Stays up to date on all trainings and certifications for software and business partners.
- Other duties as assigned by management.
Education/Experience/Certifications
- 6+ months of OTC experience preferred or equivalent combination of education and experience.
Work Environment and Physical Demands
- Work primarily in a climate controlled environment with minimal safety/health hazard potential.
- Occasional lifting (up to 10 pounds and occasionally lift and/or move up to 50 pounds) may be required
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
- The noise level in the work environment is moderate.
