Job Title:
Financial Aid Advisor
Department:
Financial Aid
Reports To:
Associate Director of Operations
Position Overview:
Primarily responsible for assisting students and parents in regard to financial aid
Duties and Responsibilities:
- Advise students and parents on eligibility requirements for federal, state and institutional aid
- Review financial aid applications; perform needs analysis in order to determine need for both undergraduate and graduate students
- Assist students in estimating their educational expenses, calculating their needs for the year and preparing a financial aid plan
- Ensure compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications
- Interact with various college offices and outside entities to resolve conflicts, expedite processing and access information
- Responsible for processing applications, administering and managing all financial aid programs including Federal, State, and Institutional aid programs. This includes but is not limited to:
- Loan Entrance and Exit Counseling
- Federal Pell Grant and SEOG Grant reconciliation
- Work Study Reconciliation including processing time sheets
- New York State TAP Grant Reconciliation
- Reconcile federal student loan proceeds
- Certify private education loans
- Perform application verification, conflict resolution, and use professional judgment as needed
- Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)
- Assist director and associate director on special projects
- Advise and assist support staff and student assistants when necessary
- Work evening and weekend hours as necessary
- Travel to meetings, training sessions and conferences as required
Qualifications:
- Associate’s degree required, Bachelor degree preferred
- 3-4 years of financial aid experience strongly preferred
- Knowledge of Title IV programs and regulations
- Excellent organizational, interpersonal, and communication skills
- Familiarity with Datatel software preferred
- Knowledge of Microsoft applications and computer skills
- Extensive knowledge of all applicable financial aid regulations
- Ability to manage multi task and work independently
- Superior attention to details
- Willingness to implement quality customer service strategies
