ePayPolicy offers easier payment tools, built for insurance. ePayPolicy's products bring insurance payments up to speed for agencies, carriers, MGAs, and PFCs, with secure online payment pages, automated check processing, and payables reconciliation. 6,500+ insurance companies trust ePayPolicy and our expert, live support team to handle their payments every day.
We’re based in Austin, TX, and have clients in all 50 US states and Canada. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital. Job descriptionThe Director of Revenue Operations will play a critical role in driving the strategic direction and operational efficiency of ePayPolicy's revenue-generating functions. This role will be responsible for optimizing and scaling our sales and account management operations to ensure consistent revenue growth.
The ideal candidate will possess a deep understanding of revenue operations, data analysis, and process improvement, and will be a collaborative leader who can work across departments to achieve company goals.In this role, you will:Strategic Leadership:
- Develop and execute a comprehensive revenue operations strategy that aligns with ePayPolicy's growth objectives.
- Collaborate with sales leadership to help set revenue goals and key performance indicators (KPIs).
- Identify and implement best practices to improve efficiency and effectiveness across all revenue-related functions.
Sales Operations:
- Implement and optimize sales processes, tools, and technologies to support the sales team's success.
- Analyze sales data to identify trends, forecast revenue, and provide actionable insights to the sales leadership.
Marketing Operations:
- Partner with the marketing team to streamline lead generation, nurturing, and conversion processes.
- Ensure accurate tracking and reporting of marketing metrics to evaluate campaign performance and ROI.
- Facilitate alignment between sales and marketing teams to drive cohesive go-to-market strategies.
Data Management and Analysis:
- Implement and manage systems for collecting, analyzing, and reporting on revenue-related data.
- Ensure data integrity and consistency across all platforms and departments.
- Use data-driven insights to recommend and implement operational improvements.
What you bring:
- Bachelor’s degree in Business, Sales, Marketing, or a related field
- 4+ years of experience in sales operations, with a proven track record of strategic and operational success.
- Strong analytical skills with the ability to interpret complex data and provide actionable recommendations.
- Excellent leadership and interpersonal skills, with the ability to influence and inspire at all levels of the organization.
- Proficiency in CRM systems (e.g., Salesforce), sales engagement systems (e.g. Salesloft), and sales analytics tools.
- Desire to exceed goals and achieve results; satisfaction derived from meeting deadlines and finishing projects.
- Rolls up their sleeves, responds quickly and decisively, is flexible and open to change, and is able to productively work with the team to achieve company objectives
- Thrives in the fast-paced, dynamic start-up environment inherent to a high-growth technology company like ePayPolicy
Why ePayPolicy
- Competitive salary
- Comprehensive benefits package with employer-paid basic life and disability premiums
- 401K
- Unlimited PTO
- Company-sponsored quarterly “ePayItForward” initiatives
- Supportive and inclusive company culture with a focus on work/life balance
- Fully-stocked kitchen
- Lunch stipend when working onsite
- Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)
- Huge opportunity for growth
We operate on a hybrid schedule for in-office employees. Standard schedules are three days per week in the office, however, the cadence and days are determined by each team and manager. ePayPolicy Hiring PracticeWe value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.
