Senior Product Manager - Analytics and Data
Company Mission:
SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. Our solutions thwart cyberattacks that originate from the use of stolen credentials, access details, and PII, including account takeover, ransomware, and online fraud, protecting more than 2 billion accounts every day. Cybersecurity is an exciting, evolving space, and being at the forefront of this fight makes SpyCloud a special place to work.
Who You Are:
You are a consummate team player, adept at managing relationships, collaborating, and influencing across various organizational functions. As a Senior Product Manager, you will guide a product team focused on weaving analytics and data product contributions to our business, building new products, and increasing the profitability of existing products. You possess a unique blend of deep technical understanding and business savvy that includes a big-picture vision and the drive to make that vision a reality.
What You’ll Do:
- Market Analysis: Analyze various market segments and collaborate with leadership to choose the best ones to pursue.
- Technical Roadmap: Develop a forward-reaching technical roadmap for your products to illustrate our vision and plan into the future.
- Business Proposal: Work alongside product strategy to develop and maintain a business proposal that makes a compelling case for continued investment in your products.
- Collaboration: Collaborate with other stakeholders such as product marketing on the creation of positioning for your products.
- User Stories: Create user stories for current and future products based on the market’s problems.
- Product Lifecycle Management: Manage the entire product line lifecycle from sunsetting legacy products to prototyping and testing new features/products and ideas.
- Buy-Build-Partner Analysis: Drive buy-build-partner analysis, and where necessary, review potential partner relationships for the product.
- Market Position: Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement.
Key Performance Objectives:
- Product Development: Successfully develop and launch new analytics and data products, increasing product profitability by 25%.
- Market Penetration: Achieve a 20% increase in market penetration through strategic product positioning and collaboration.
- Customer Satisfaction: Improve customer satisfaction scores by 15% through effective product lifecycle management and enhancements.
Key Requirements:
- 5+ years of development or product management experience, with at least 2 at a senior level.
- Passionate about building category-leading products in the cybersecurity and/or consumer fraud industries.
- Experience reviewing and analyzing data analytics and data sources for applicability to a specific market.
- Experience with currently available Machine Learning and Artificial Intelligence tools and processes.
- Familiarity with the types of data sources available in the cybersecurity market.
- Capable of mapping the applicability of various data types available for analysis with overall market-driver use cases.
- Capable of working directly with data scientists, data process engineers, and security researchers to shape our data and analytics processes.
- Track record of successfully leveraging qualitative and quantitative data to prioritize and drive decision-making.
- Proficient in productivity applications such as Microsoft Office, Project, or Basecamp.
- Metrics-driven with strong analytical and synthesis skills, including the ability to absorb and process large amounts of data into actionable information.
- Experience with best practice agile scrum development and lean startup principles.
- Curious and comfortable holding professional conversations with our target buyers and users.
- Strong writer and public speaker in front of large, senior groups.
- Excellent people and program management skills.
- MBA preferred.
- Comfortable using collaboration and CRM tools such as Slack, JIRA, and Salesforce.
- This position requires domestic and international travel to customer and event sites up to 25%.
Benefits + Perks:
As a mission-driven organization, we are committed to working alongside individuals who are equally passionate about preventing cybercrime. We offer our employees a comprehensive benefits package that includes:
- 401(k)
- Health, Vision, and Dental Insurance
- Generous PTO Plan
- In-office meals provided
About SpyCloud:
SpyCloud transforms recaptured darknet data to protect businesses from cyberattacks. Its products operationalize Cybercrime Analytics (C2A) to produce actionable insights that allow enterprises to proactively prevent ransomware and account takeover, protect their business from consumer fraud losses, and investigate cybercrime incidents. SpyCloud customers include half of the ten largest global enterprises, mid-size companies, and government agencies around the world. Headquartered in Austin, TX, SpyCloud is home to nearly 200 cybersecurity experts whose mission is to make the internet a safer place.
Our Mission:
Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.
Who We Are:
SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of any status protected under federal, state, or local law. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.SpyCloud expressly prohibits any form of workplace harassment.
Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge.
Recruitment Policy:
We will never ask an applicant for sensitive or personal financial information during the recruitment process. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.
Learn more and apply: SpyCloud Careers
SpyCloud is not sponsoring Visas at this time.