About CyberFortress:
We are CyberFortress - The Recovery PeopleCyberFortress is a global company that makes it simple to rapidly and reliably backup and recover any data to prevent damage to the business. Data is stored in secure, geo-redundant facilities, and our suite of solutions enables our data recovery experts to create a custom, comprehensive solution for any size organization. Whenever a customer needs data recovery, they receive personalized support from a human being every hour of every day of the year. For more information visit our website: https://www.cyberfortress.com
About the Role:
As a Technical Product Manager, you will be responsible for building the company’s product portfolio, technology and operating the information systems platforms that drive our business.We are data-driven and committed to finding simple solutions to complex problems. A successful Technical Product Manager will use data and insights to guide decisions, always prioritizing customer outcomes. Building trust with teams and internal stakeholders is essential, achieved by living our Core Values and following the EOS processes.
Job Duties:
- Portfolio Management: Ensure a comprehensive portfolio of client software, hosted software, and services to meet the needs of diverse customer personas
- Business Execution: Collaborate with Engineering, Operations, Services, Finance, Marketing, and Sales teams to drive the delivery and enablement of the offering portfolio
- Product Marketing: Create compelling product pitch decks, data sheets, battle cards, and positioning marketing materials
- Sales Enablement: Ensure Sales has the necessary tools, including product training, deal pricing, collateral, and GTM assets
- Roadmap Creation and Strategy Development: Work with the CPO and other stakeholders to create, implement, and maintain all product roadmaps
- Product Roadmap Execution: Deliver on the roadmap in terms of quality, timing and adoption.
- Product Documentation: Work with Development to provide comprehensive product documentation for internal teams and external customers
- Customer Engagement in Product Process: Collaborate with Sales and Customer Success to engage with new and existing customers and prospects to understand pain points and use cases
- Competitive Market Analysis: Maintain comprehensive and up-to-date competitive analysis to ensure market viability
- Product Vendor Relationships: Serve as the main point of contact for key product vendor relationships, including contract negotiations
- Provide Input to Product Development Core Processes: Collaborate with Development & Operations to optimize processes and ensure adherence
- Data Stewardship: Enhance privacy and security of data by collaborating with legal teams
- Human-Centered Design: Partner with UX and Marketing teams to deliver a seamless and delightful user experience across mobile, desktop, and web platforms
Qualifications:
- Education: Bachelor’s degree or equivalent in Computer Science, or Engineering
- Experience: 8+ years of progressive product management experience
- Skills:
- Proven ability to work with distributed teams and collaborate with Engineering, Services, Finance, Sales, and Marketing teams
- Experience setting priorities and release schedules, defining goals and success metrics, and ensuring on-schedule delivery
- Excellent verbal and written communication skills
- Creativity in UX design, with the ability to conceptualize, develop, and implement innovative features and solutions
- Strong sense of ownership and track record of delivering quality work
- Experience representing the product team and collaborating with Finance, Operations, Sales, Marketing, and Customer Experience teams
- Proficiency with Agile methodologies, release cycles, and backlog management
- Experience with data center technologies and economics
- Experience with public cloud technologies and economics
CyberFortress Core Values:
Our core values are the foundation of our operations, guiding us as individuals and as a company.
- People First: We provide meaningful work opportunities with people you love to work with.
- Humble and Driven to Results: We roll up our sleeves and pitch in where needed.
- Why and What's Next: We ask questions until we have a clear picture of a great outcome.
- Act on the Truth: We speak up, get to the facts, and make tough decisions in a healthy way.
Our Commitment to a Total Rewards Package:
We believe in fair pay and fair play. At CyberFortress, we offer:
- Competitive salary
- Company-paid benefits including Healthcare, Dental, Vision, Disability, and Life Insurance
- Generous 401k matching
- Budget for equipment of your choice
- Paid time off
- Volunteer time off
