Join our stellar post-sales Solutions & Services team at data.world, where your combined passion for data governance, AI, and data cataloging is just as valuable as your technical expertise. Here, you are not just a cog in a wheel but a trusted business strategist and technical advisor. You'll be instrumental in fostering the design, integration, rollout, and adoption of our data.world platform. We don't just need someone who can solve problems—we're looking for a dynamic solution seeker, fueled with the passion to blaze a trail in transforming business needs into technologically innovative and impactful solutions.
In this role, you'll take the lead at the exciting crossroads of consultation and execution—listening, deciphering, formulating, and implementing. By forging strategic partnerships with customers to define precise requirements and devising dynamic action plans, you will open the gateway to unparalleled customer satisfaction. At the same time, your capability to facilitate training, discovery and design sessions will help our clients unlock the full potential of data through effective governance and AI-driven solutions, thus offering strategic technical support.
Join us, and bring data to life.
At data.world, you will:
- Partner with customer technical teams to understand requirements and craft implementation strategies.
- Take charge of technical deliverables during the customer implementation lifecycle, ensuring successful integration and platform functionality.
- Collaborate with customers to refine technical processes, ensuring data.world’s platform is optimally aligned with their data infrastructure.
- Assist in developing practical solutions, coding scripts, and performing data manipulation tasks as needed.
- Contribute to the creation of technical documentation and support materials for customer guidance.
- Excellent communication skills with the ability to describe technical concepts and platform capabilities clearly to people of varying technical depth, and the confidence to discuss project plans with enterprise executives
- Travel within US approximately 20%
We’d love to see:
- 5+ years of experience in a purely technical, or technical customer facing role, 3+ as a Solutions Architect, Solutions Consultant or Solutions Engineer
- A balance of technical depth and strong interpersonal skills, with a background in data catalogs, ontologies, business intelligence, engineering, or other technical fields
- Consultative problem-solving skills to create value for customers, with the ability to integrate technical knowledge into a consultative process
- Deep understanding of SaaS / cloud architecture and platform mechanics
- Proficiency in SQL with the ability to write and execute queries
- Experience with REST APIs and building integrated software
- Ability to prioritize multiple projects across a variety of customers at all times, understanding the degrees of criticality while ensuring all deadlines are met
- Engage in the nuts and bolts of technical implementation, including coding, system integration, and customization leveraging our REST API.
- An appetite to try new things. You’re curious and excited to improve your process, and always looking to learn. You ask questions and don't shy away from challenges.
Big pluses include:
- Familiarity with RDF, SPARQL and other semantic web technologies
- Understanding of how enterprise data solutions are managed and secured at scale
- Understanding of large scale enterprise architecture, and tech stacks
- Basic understanding of LLMs and AI
Perks and benefits:
- Competitive market compensation with a generous bonus structure
- Fully paid health/dental/vision insurance for the whole family
- Charitable corporate programs and volunteer events throughout the year
- Open PTO, and a personalized wellness incentive
- Lots of regularly scheduled team events including game nights, rock climbing, and cocktail competitions - even virtually for now!
- A flexible hybrid work environment with an understanding that employees are people with lives outside of the office
- A tight-knit team of startup veterans with integrity, passion, and curiosity for days
If you have the exceptional combination of skills and qualities that we are looking for, then we’re excited to meet you!
Note: We encourage people from underrepresented groups to apply.
We are the world’s largest collaborative data community and we very much believe that our people need to represent the very diverse nature of the community we are serving and customer base we are winning. We believe that diversity leads to the most creative discussions, ideas, and outcomes.
