DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.
At DYOPATH, we’re excited to have been awarded “Great Place to Work” three years in a row! What makes us so great? Our people – we drive DYOPATH’s award-winning culture through our collaboration, innovation, and respect for one another.We believe that:
- You should be able to grow and feel empowered at work.
- You should have fun in a diversified environment and bring your true self to work daily.
- Work-life balance is vital to our positive culture.
We are waiting for you to bring your creativity, passion, and entrepreneurial spirit to DYOPATH!We are currently hiring an onsite MAC Desktop Support Analyst in Harvey, IL! This position will be supporting the education industry and requires MAC and Google Chromebook experience.
Pay/Shift/Location:
- $22/h
- Monday - Friday, 8am - 4:30pm or 7:30am - 4pm
- Harvey, IL 60426
Essential Functions and Responsibilities:
- Manage the day-to-day functions of using technology including, but not limited to, network, e-mail, and various software systems
- Support of Macintosh (macOS and macOS server) operating system, iOS devices (iPads, iPods), Google Admin Console, including knowledge for VMware
- Installation of all new desktop computers, servers, and computer-related equipment (printers and other peripherals)
- Installation and troubleshooting use of interactive teaching solutions (boards & projectors)
- Repair and replace non-functioning computer equipment
- Create, maintain, and update all required computer images
- Maintain and upgrade networking equipment as required
- Install and support of software and updates as necessary
- Maintain appropriate physical security and control on all computer assets
- Maintain inventory records of all equipment (purchases, placements, repairs, and final dispositions)
- Maintain a working knowledge of all computer-related equipment in order to facilitate timely troubleshooting and repairs
- Performing other duties as assigned
Qualifications/Skills
- Ability to read and communicate effectively with employees and clients
- Ability to carry out instructions provided in either written, diagram or oral form
- Computer hardware troubleshooting proficiency level: Intermediate
- Software troubleshooting proficiency level: Intermediate
- Working knowledge of Google Suite and JAMF
At DYOPATH, we offer top-notch benefits that helped us earn our “Great Place to Work” certificate! Here’s what you’ll get:
- Medical, Dental, Prescription, Vision, Life and Disability Insurance
- Flexible Spending Account (FSA) as well as Health Savings Account (HSA)
- Employee Assistance Program and Comprehensive Wellness Program
- 401 (k) Retirement Savings Plan with company match
- PTO - Paid Holidays and Vacation Time
- Continuous Learning and Development Programs
- Employee Referral Programs
- Pet Insurance plans
- Growth opportunities
Apply Today!
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com.The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
