A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization.
Moving at our pace brings a lot of change, complexity, and ambiguity. Varicenters are comfortable being uncomfortable. Before you apply, consider if you: · Respect diverse backgrounds and perspectives.· Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.· Bring critical thought and opinion — and embrace differences and disagreement to get work done and move forward.At Varicent, we are committed to fostering a diverse and inclusive workplace.
We believe in equality and recognize the value that diverse perspectives bring to our team.
The Team
Our Professional Services team strives to be the best provider in the SPM space through a focus on Trust, Reliability and a Customer First approach. As the largest customer facing organization at Varicent, it is our responsibility to ensure that our clients feel supported, empowered, and appreciated. Consistently going above and beyond is a difference maker and rooted in each decision we make.
The Opportunity
The Business Consultant for Varicent, under the direction of the Project Director, is primarily responsible for successful project delivery. From discovery to project completion, you will work as part of a project team to execute and guide our clients through their implementation experience.
*Open to candidates across Canada
What You Will Do:
- Use industry experience to gather and document thorough business requirements
- Consume and analyze large amounts of data
- Configure Varicent products based on customer requirements
- Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
- Communicate the progress to both internal and external stakeholders
- Author thorough solution documentation
- Collaborate with our team to achieve sustainable project and product growth
- Enable your customers to effectively use and maintain their Varicent solution
- Develop Extract/Transform/Load (ETL) processes for data preparation
- Document and communicate project status regularly to the Project Management team
- Coordinate and communicate with the customer’s project manager and project resources
- Guide customers towards proven / recommended approaches to satisfying their business needs
- Proactively contribute to the evolution of Varicent products
- Travel to client sites domestically or internationally as able based on COVID-19 accessibility
- Culture Fit:
- Fun: You bring your whole self to work and make an effort to contribute to our workplace culture in a positive way
- Do the Right Thing: You are able to assess both customer and company needs to make good business choices
- Growth Mindset: You continue improving all that you do through hard work, good strategies, and input from others
- Willing to Help: You care about your team members and are willing to help out outside your realm of expertise.
- Impact orientated: You are motivated by results and track to completion
- Accountable: You say what you will do, and do what you say.
What You Will Bring:
- At least 3 years of experience in IT Consulting, Enterprise Software Implementation At least 3 years of experience in IT Consulting, Enterprise Software Implementation
- Bachelor’s Degree or higher in a technical field or a related business discipline
- An analytical mindset with a keen focus on data
- Strong business communication skills (multilingual is a plus)
- Customer-centric – ability to empathize with customers and understand their needs at every stage of the product development.
- Prior experience with Query Based Languages and Relational Databases
- High energy with a drive to succeed
- Initiative and ability to work with minor oversight
- Ability to adapt to evolving and changing processes
- Preferred: Previous experience with a data analytics product / data ETL
- Preferred: At least 2 years of experience implementing Sales Performance Management solutions
Success Metrics
- Within 1 Month, You Will:
- Participate in new hire training, bootcamp
- Ramp up on Varicent delivery methodology and key deliverables
- Complete Varicent Certification
- Shadow a more experienced consultant on an ongoing project
- Have a good overview of the market, the customers, and the user personas
- Within 3 Months, You Will:
- Be engaged on a full-time project with assigned tasks and deliverables
- Increase familiarity with key Varicent modules
- Work with a mentor on an ongoing basis to gain knowledge and expertise
- Participate in the Test phase of a project to diagnose and resolve defects
- Within 6 Months, You Will:
- Lead targeted requirements gathering sessions and author Requirements and Design documentation
- Participate in knowledge-sharing sessions within your immediate and broader teams
- Complete build and configuration of intermediate or advanced deliverables within a project
- Stay up to date on product improvements
- Within 1 Year, You Will:
- Lead smaller-to-medium scale implementation projects through entire life cycle
- Prescriptively guide customers toward recommended approaches to satisfy requirements
- Mentor new hires on product implementation and project methodology
- Present a project success presentation to the larger Professional Services organization
- Be able to demonstrate the success of your work through customer feedback and internal feedback
- Become a subject matter expert in several aspects of Varicent ICM
- Be able to provide accurate product feedback to Project Management teams
Benefits:
- An annual education allowance
- No meeting Wednesday
- Flex Fridays
- Generous time off (including your birthday)
- Employee and Family Assistance
- Amazing colleagues to learn from
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Varicent is committed to compliance with all fair employment practices regarding citizenship and immigration status.Recruitment Portal Privacy NoticeVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.comVaricent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of factApply for this job
