Position: Project Manager, Business Development
Location: Jacksonville Beach, FLSUMMARYThe Project Manager, Business Development will play a crucial role in developing and managing client relationships for all GORUCK Partnerships. The project manager will be responsible for fostering strategic partnerships, identifying business opportunities, and nurturing client relationships to drive growth and enhance partner retention. This person will also act as the client's main point of contact, ensuring clear and frequent communication, managing expectations, and addressing concerns promptly.
WHAT YOU’LL DO
Project Management:
- Coordinate with GORUCK, Partner and any third-party resources for the flawless execution of deliverables of both parties in accordance with the partnership agreement
- Create, track and report on the partnership KPIs (to be mutually defined) and partnership deliverables
- Create and maintain comprehensive project documentation, including agendas, notes and progress reports.
- Ensure all activities have a clear owner and understanding of deliverables and resource allocation
- Develop a detailed plan to monitor and track the progress of the project
- Ensure all projects are delivered on time within the stipulated scope and budget
Relationship Management:
- Serve as a point of contact for existing clients, addressing their needs and inquiries in a timely and professional manner
- Develop and maintain strong, long-lasting client relationships built on trust and value delivery
- Proactively identify opportunities for existing clients to deepen and broaden the brand partnership
- Monitor client satisfaction and promptly address any issues or concerns to ensure partner retention and loyalty
- Collaborate with internal teams to ensure seamless coordination and delivery of services to partners including development of marketing materials and campaigns to support business development efforts
Performance Tracking and Reporting:
- Place Partner product orders in Shopify and track spend for all partners
- Forecast Partner VIK annually to track against budget allocation
- Maintain accurate records of sales activities, client interactions, and business development initiatives
- Analyze sales data and market trends to identify areas for improvement and inform strategic decision-making
REQUIREMENTS
- Minimum Bachelor's degree or equivalent experience
- 3+ years of project management or account management experience
- Proven experience driving complex projects to completion successfully
- Ability to create, maintain, and report on objectives and key results
- Preferred experience working within the e-commerce platform Shopify
- Strong attention to detail, interpersonal and communication skills
- Strong negotiation and problem-solving abilities
- Demonstrated ability to work independently and collaboratively in a fast-paced environment
WHY GORUCK
- GORUCK-sponsored medical/dental/vision/life and disability insurance plans
- 401(k) Retirement savings plan
- Unlimited vacation policy, work hard and take time when you need it
- Six company holidays
- Unlimited, free entry to GORUCK events
- Always Look Cool with deep discounts on GORUCK gear
- Ground floor opportunity with the team; shape the strategic direction of the company
- Challenge Excellence and Do Right by People with awesome teammates in a fun office environment
OTHER
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job Duties, responsibilities, and activities may evolve over time
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- GORUCK provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated
