Greenpeace, Inc.
IT Solutions ManagerWashington, D.C.$212,950-$216,000Responsible for managing the design, development, testing and implementation of project workstreams that support the Organization’s overall technology program. Responsible for managing and planning of client equipment and software budget. Lead the Solutions Specialists team and manage the Senior Cyber Security and System Architect to a variety of challenging, high priority objectives, including: Performing objective setting and performance reviews; Ensuring that Solution Specialists have the tools they need to perform their jobs and that users are satisfied with the performance of the Solutions Specialists; Evaluating the successful resolution and any trends in end user tickets; and Ensuring the security of our technology systems.
Engages closely with the Global Technology teams to ensure the roadmap for collaboration tools and security continues to align with our technology strategies. Work with the infrastructure/project management team to design and deploy Disaster Recovery Plan and procedures including upgrading current Windows and Mac OS deployment processes and Security updates and Software patch management and deployment. Manage g-suite accounts and applications that use single sign on, via account management system.Must have a Bachelor’s degree in Computer Science, Information Systems, or a related field.
Must have five (5) years of experience as an IT Solutions Specialist or a related field. Must have five (5) years or experience with the following programming languages and operating systems: Windows 10 & 11, and all versions of MacOS. Must have five (5) years of experience in implementing, configuring, and testing IT solutions. Must have five (5) years of experience in managing remote hardware admin tools, firmware, and software distribution. Must also have five (5) years of experience in a technical support team, supporting MacOS, Microsoft Windows and/or ChromeOS computers.
Remote work allowed 50% of the time.Qualified candidates should send their resume to gpusa-resumes@greenpeace.org, and reference job code ISM1403.