Established in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure.
*This position is remote or hybrid
available in St. Paul, MN; Des Moines, IA, or Milwaukee, WI.
POSITON SUMMARY:
The Care Services Administrator will ensure administrative support for the Care Services Department is executed, while also providing resources, services, and building relationships with those served and community partners.
DUTIES AND RESPONSIBILITIES:
- Analyze and organize care services operations and procedures, including information management and requisition of supplies.
- Responsible for Accounts Payable process of submitting all invoices for payment to the Finance Department and maintaining vendor relationships.
- Assists staff in maintaining records and databases, providing reports as required or requested; including quarterly reports to leadership councils and senior leadership.
- Provides administration for care services grants throughout all stages including receiving, assessing, tracking, payment/check requests, and maintaining accurate and timely records of grant programmatic activities.
- Supports the Association’s development, care services and communication functions; generates requested information, data and reports from information maintained in database and other source information.
- Responds to and coordinates requests from Care Services staff; including sending out mailings and scheduling meetings.
- Local System Support for Staff (Microsoft, SalesForce, Sharepoint)
- Triage calls/emails from general voicemail and emails.
- Provide event assistance, as needed (i.e., support groups, special events, etc.)
- Conveys a professional and positive image that reflects favorably on The ALS Association.
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
- This job has no supervisory responsibilities.
QUALIFICATIONS:
- Education and/or background in accounting or business-related experience, totaling 3 years; data entry experience a plus.
- Salesforce software knowledge preferred.
- Ability to establish and maintain professional relationships with clients, volunteers, human service professionals, the public and co-workers.
- Strong organizational skills and communication skills, including computer skills.
- A strong work ethic, essential for this demanding environment that continually strives for excellence.
- Computer skills required: Microsoft Office; Inventory Software; Project Management Software.
COMPETENCIES:
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
PAY TRANSPARENCY:The ALS Association's pay range for this position is $19.57 - $23.69 per hour.The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above-listed listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation.
Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer.The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.The ALS Association endeavors to make www.als.org accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business.
If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.
