About us:
Syndica is creating the Cloud of Web3. We supply the most critical applications in Web3 with enterprise-grade RPC infrastructure and developer tools tailored for the Solana ecosystem. Joining our team means you'll be held to a high standard, technically challenged, and grow close to a group of individuals passionate about building new infrastructure technologies.We are backed by strategic partners, investors, and advisors who are all-in on our mission: Chamath Palihapitiya of Social Capital, Steve Jang of Kindred Ventures, Joe McCann of Asymmetric, Jump Crypto, Coinbase Ventures, Solana Ventures, Circle Ventures, and many more.
About you:
You have 3+ years of experience working in a role where you demonstrated exceptional problem-solving skills.
You are highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
You can adapt and pivot quickly in fast-paced, rapidly growing environments.
You are dedicated to providing the best customer and employee experience.
You are able to handle matters confidentially.
Standout experience:
Project management or coordination capabilities, preferably in a SaaS company or startup.
Human resource or people management experience with a focus on recruiting.
Experience working directly within the C-suite or founders.
Bachelors in Business Administration or relevant experience.
About the role:
As an Operations Manager, you will collaborate with cross-functional teams across the company, including engineering and operations, to solve complex problems. You will develop systems and processes, impacting operations and long-term success while scaling and fostering a vibrant workplace culture. You will enhance office systems and oversee onboarding to ensure efficient operations and successful integration of new hires among, other exciting projects.
Key responsibilities:
Work quickly and independently on projects assigned by the founders.
Handle incoming technical questions from our platforms with urgency.
Craft job descriptions, promote them on LinkedIn, and conduct interviews.
Onboard and offboard employees following current processes and procedures.
Update our Employee Handbook with relevant processes for our employees.
Work closely with our Head of Growth to plan events.
Book team travel and coordinate events.
Set up team-building events for in-person meetings.
Work with the design team to ideate branded material and ship to production.
What does success in this role look like?
In three months, you have become an integral part of the organization and are leading critical projects.
In six months, you have earned the team's trust, delivered tasks with minimal guidance, and are helping to mentor employees on best practices.
In twelve months, you have established a cadence of predictable, on-time delivery of best-in-class operational strategy and execution.
