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Full-timeDescription
POSITION DESCRIPTION:
Job Summary:
FCE by Jon-Don is offering an exciting opportunity for a Branch Manager . Our strong reputation for quality customer service has been the foundation of our success since 1978. As the customer's primary point of contact, you will have the opportunity to solidify the customers desire to do business with us for years to come. This position involves proactively selling solutions to our customer’s problems (whether it’s providing product and technical advice).
About Factory Cleaning Equipment by Jon-Don LLC:
Started in 1994, Factory Cleaning Equipment by Jon-Don LLC (FCE) has grown to be one of the largest suppliers of floor sweepers and scrubbers. This was accomplished by having great service, excellent machines, and the fastest parts delivery in the industry. In recent years, FCE has become a market leader in online sales of machines, parts, and chemicals.Now is your chance to get in on the ground floor of an amazing company. The industrial cleaning equipment market continues to grow and maintain very high-profit margins.
The possibilities for growth within our company are endless. Hard work never goes unnoticed. You will get out what you put into your career with Factory Cleaning Equipment by Jon-Don LLC. We have worked very hard at creating a fun and cooperative work environment with a great work/life balance. We host several fun employee events throughout the year, such as a holiday party and baseball game outings!Factory Cleaning Equipment by Jon-Don LLC. is a market leader in the industrial floor cleaning machine and chemical industry. With offices in Aurora, IL, Charlotte, NC, Lakeland, FL, Euless, TX, and Savannah, GA selling the top brands of industrial cleaning equipment and our private branded cleaning chemicals we have achieved double-digit profit growth for each of the last 5 years.
RESPONSIBILITIES:
Leadership:
We provide our employees with extensive on-the-job training. Our sales training program will provide all of the tools needed to succeed. Jon-Don understands that our success is tied to the success of our employees and customers.
- Addressing inventory demands
- Coach and mentor employees
- Demonstrate leadership skills
- Maintaining a safe work environment
- Provide a self-starter and positive attitude
- Provide constructive feedback and suggestions
- Display good judgment and decision making skills
- Provide passion about selling and motivating others
- Willingness to invest the necessary time to achieve goals
- Communicate with management to inform and resolve issues
- Assist and acknowledge the needs of staff/ training opportunities
- Respect and appreciate the skills and talents of all departments
Customer Service:
We provide our employees with extensive on-the-job training. Our sales training program will provide all of the tools needed to succeed. Jon-Don understands that our success is tied to the success of our employees and customers
- Meet and exceed sales quotas
- Utilize excellent computer skills
- Recommend new product offerings
- Assist customers with buying decisions
- Providing product and technical advice
- Learn new products and industry trends
- Understand business-to-business sales
- Assist with product order placement
- Assist sales reps in establishing new leads
- Work as a part of our nationwide sales team
- Telesales, showroom sales, and some outside sales
- Educate customers through product demonstrations
- Address concerns or questions a customer may have
- Attend product/ industry seminars and training events
- Utilize resources such as marketing materials and vendor relationships
- Identify incremental sales opportunities within existing customer base
- Develop professional customer relationships (in person and over the phone)
Requirements
Education and Experience:
- Bachelor's Degree (preferred)
- 1-2 year(s) supervisory/ leadership experience
- At least 2-3 years of recent inside/ retail sales experience
REQUIRED SKILLS / ATTITUDES:
We provide our employees with extensive on-the-job training. Our sales training program will provide all of the tools needed to succeed. Jon-Don understands that our success is tied to the success of our employees and customers.
- Leadership skills
- Confident demeanor
- Compensative drive
- Goal-oriented nature
- Clear telephone voice
- Strong computer skills
- Strong resolution skill/ judgment
- Excellent communication skills (oral and written)
- Willingness to invest time and effort into learning Jon-Don's products
Benefits/Health Plans
- Medical, Dental, and Vision insurance coverage
- Free life insurance for all full-time employees
- Flexible spending accounts
- 401k Program:
- Paid Holiday and Flex Floater Days
- PTO: 3 weeks within the first year
- Sick and Safe time off: As State Law Requires
- Employee Referral Program
- Employee Discounts
- Wellness Perks
Work environment and physical demands:
- Long periods both sitting and standing
- Customer interaction (over the phone and in person)
- Guiding the store team and service team in everyday challenges and great customer service
Jon-Don, Inc. is an Equal Opportunity Employer, providing equal employment opportunities to all individuals. We recruit, hire, and promote into all job levels the most qualified applicants without regard to race, creed, color, national origin, religion, sex including pregnancy, sexual orientation or gender identity), age, disability or handicap, genetic information including family medical history, citizenship status, alienage or national origin, veteran status, ancestry, marital or family status, military or veteran service, domestic or sexual violence victim status, political affiliation or activities, arrest/conviction record, obesity, HIV/AIDS diagnosis, sexual and reproductive health decisions, or any other protected characteristic under applicable federal, state, and local laws.
Jon-Don, Inc. is committed to providing equal employment opportunities that extend to all aspects of employment, including job assignment, compensation, discipline, and access to benefits and training.
