Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.
What You’ll Do
In this role, you’ll be responsible for increasing sales by developing new relationships with prospective customers, while maintaining relationships with existing clients. A successful candidate will be required to demonstrate various skills and qualifications required for selling software platforms within the automotive aftermarket industry, with a strong emphasis on consultative selling approach. In this role, you will:
- Identify and initiate contact with potential customers via follow-up calls and emails from researched leads, cold calls, web leads, assigned leads, and industry contacts.
- Develop effective and efficient sales strategy.
- Collaborate cross functionally; Lead interdepartmental team in sales engagement.
- Learn PCMI’s PCRS platform to be able to schedule and perform high level product demonstrations with potential customers.
- Learn/understand PCMI’s position in the Extended Warranty and Service Contract Industry.
- Search for new potential customers in both the Automotive and Consumer segments utilizing tools such as LinkedIn or Seamless.AI.
- Prepare sales demonstration materials and assist in sales demonstrations to highlight product features.
- Maintain accounts on potential/current clients with information using HubSpot and PCMI SharePoint folders; Conduct research on prospective customers (i.e., develop relationship roadmaps).
- Inform internal team members (Trainer, Solutions Team, SME’s) about prospective customers’ demonstration requests.
- Attend various conferences and industry trade shows events throughout the year to promote PCMI’s PCRS product.
What You’ll Need to Join Our Team
Experience
- Bachelor’s degree in Sales, Marketing, or related field or equivalent work experience.
- At least 7 years of prior sales experience.
- Proven sales strategy development.
- Experience using CRM platforms like HubSpot and LinkedIn for CRM/sales purposes.
- Software sales experience, preferably in a SaaS based environment.
- Software industry experience in Warranty Management products preferred.
- Knowledge of Third-Party Administration platforms for Warranty Management Products preferred.
- Relevant industry experience or understanding (Auto, Extended Warranty, Services Contracts) preferred.
Skills
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to develop strategic sales approach.
- Ability to lead cross departmental team.
- Strong analytical and critical thinking skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Why Work For Us
- Competitive Compensation
- Health, Dental & Vision Insurance
- Short- & Long-Term Disability Insurance
- Flexible Spending Account (FSA)
- Voluntary Life Insurance
- 401k with Company Match
- Paid Time Off
- 10 Paid Holidays
- Paid Parental Leave
- Commuter Benefits
- Annual Bonus Program
- Professional Development Opportunities & Certification Bonuses
- Employee Events
- Office in Park Ridge, IL - Convenient location to Blue Line
Note: It is preferred for this role to be in the Park Ridge, IL office 2 days per week.
