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About?Factory Cleaning Equipment by Jon-Don LLC:
Started in 1994, Factory Cleaning Equipment by Jon-Don LLC (FCE) has grown to be one of the largest suppliers of floor sweepers and scrubbers. This was accomplished by having great service, excellent machines, and the fastest parts delivery in the industry. In recent years, FCE has become a market leader in online sales of machines, parts, and chemicals. Now is your chance to get in on the ground floor of an amazing company. The industrial cleaning equipment market continues to grow and maintain very high-profit margins.
The possibilities for growth within our company are endless. Hard work never goes unnoticed. You will get out what you put into your career with Factory Cleaning Equipment by Jon-Don LLC. We have worked very hard at creating a fun and cooperative work environment with a great work/life balance. We host several fun employee events throughout the year, such as a holiday party and baseball game outings! Factory Cleaning Equipment by Jon-Don LLC. is a market leader in the industrial floor cleaning machine and chemical industry. With offices in Aurora, IL, Charlotte, NC, Lakeland, FL, Euless, TX, and Savannah, GA selling the top brands of industrial cleaning equipment and our private branded cleaning chemicals we have achieved double-digit profit growth for each of the last 5 years.
Position Summary
A Regional Operations Manager oversees a company’s organizational processes and adds improvements when necessary. Their main duties include assisting the human resources team in the recruiting and hiring process, implementing policies and strategies to improve productivity and efficiency levels and building an enjoyable company culture.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Manage all Aftermarket divisions for each Branch (Parts, Service, Rental, Logistics)
- Oversee all Branch Managers within the Region, conducting daily and weekly meetings
- Long-term planning to create initiatives that further the company’s overall goals
- Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
- Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
- Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
- Communicating with other senior officials about shifting company priorities and projects
- Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
- Identifying opportunities to expand or shift course to take advantage of changes in the market
- Coordinate daily business operations, ensuring organizational excellence
- Help management implement organizational objectives, strategies, policies and tactics
- Understanding of daily duties of all direct reports and departments under them and ensure those positions are “backed up” with systems in and training.
- Provide development, coordination and oversight of:
- Superior customer service protocols, maintaining professional relationships with team members and clients, with a commitment to quality service
- All Human Resources responsibilities, including hiring, training, disciplining, terminating, payroll and compliance
- ALL inventory (parts, chemical, company assets, company shop tools, company property in general).
- Developing and documenting standard operating procedures
- Ongoing technology maintenance, training and database management
- Office system transitions and outsourced services, including but not limited to: accounting, technology, industry-specific software, and general maintenance
- Filing, record-keeping and operational aspects as they impact business operations
- Maintaining compliance with local, state and federal authorities
- Upholding professionalism by providing courteous customer service to visitors, clients, and vendors
- Perform other duties as assigned
- Ability to become DOT and OSHA certified
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Self-directed professional with at least 5 years of small business operations experience
- Proven experience managing a remote workforce and operating efficiently in a virtual environment.
- Bachelor’s or Master’s degree in a field related to business administration and/or operations
- Demonstrated ability to oversee and collaborate with staff
- Knowledge of office management systems and procedures
- P&L ownership/management a plus
- Knowledge and experience with 5S, basic lean principles, and QMS a plus
- Strong organizational abilities, including planning, delegating and business processes
- Excellent time management skills and ability to prioritize work to meet all deadlines
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency in MS Office
Experience:
- Small business operations: 5 years (Preferred)
- Accounting 2 years (Preferred)
- Salesforce 2 years (Preferred)
Education:
- Bachelor's Degree (Preferred)
- Equivalent combination of education and/or experience will be considered
- Travel: 25%-50% Travel
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is required to stand; walk; sit; reach with hands and arms.
The employee must regularly lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually high.
