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Full-timeDescriptionThe Service Technician is responsible for assisting with the activities of the overall Service functions.This position will provide labor and skilled support to Service Manager and mechanics in the operation and maintenance of equipment. This position may drive equipment to customers, start/monitor equipment, perform routine maintenance or clean equipment in our service center.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:
- Perform service and maintenance on customer and company assets
- Work with dispatch team on scheduling and completion of in shop and field work
- Effectively communicate with the customer in regards to equipment repairs needed
- Maintain an accurate truck inventory of company parts issued
- Talk with customers regarding other company products offered
- Perform inspections on company assets for general upkeep
- Work-with and train customers on proper use of equipment
- Input accurate service notes for customer and company assets serviced
- Upholding professionalism by providing courteous customer service to visitors, clients, and vendors
· Perform other duties as assignedRequirements Minimum Qualifications (Knowledge, Skills, and Abilities)
- High school diploma or G.E.D. equivalent required
- Two or more years of electrical and mechanical diagnosis and repair experience required
- Experience with hydraulic systems, gasoline, and propane powered engines, a plus.
- Equivalent combination of education and/or experience will be considered
· Clear understanding of mechanical, electro-mechanical, servo-electric, electrical, and hydraulic control devices
- Excellent computer skills
- Must be a self-starter
- Ability to read electrical diagrams
- Must be able to use a multimeter
- Must have own tools, specialty tools will be furnished by the company
- Must possess proficient ability to communicate in English in oral and written format
- Ability to maintain a high level of accuracy in preparing and entering data
- Ability to effectively apply analytical and problem-solving skills
- Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines
Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls.
The employee is required to stand; walk; sit; reach with hands and arms. The employee must regularly lift and/or move up to 60 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually high.
