Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.
What You’ll Do
In this role as an HR Generalist, you will undertake a wide range of HR tasks such as organizing employee training, administering employee benefits, processing payroll, recruiting, employee engagement and drafting HR policies. The goal is to ensure the HR department’s operations run smoothly and effectively to deliver maximum value to the organization. You will be the positive, professional impression of the organization for employees, candidates and customers. Additionally, you’ll own all general office tasks and administrative duties. In this role, you will:
- Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborate with departmental managers to understand skills and competencies required for openings; Conduct or acquire background checks and employee eligibility verifications; Provide guidance to managers on best practices in hiring/interviewing/assessing candidates.
- Act as main point of contact for employees regarding HR, benefits, payroll, recruiting, engagement, events, etc.
- Assist HR Manager with benefit administration including annual open enrollment, new hire enrollments and reporting; Responsible for leave tracking.
- Assist HR Manager with performance management including annual performance reviews, new hire reviews and PIPs.
- Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments.
- Implement and manage an engaging new hire orientation and employee recognition programs.
- Design and implement employee engagement and wellness programs that promote a positive work culture and align with our company's culture and values.
- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance; maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; brings innovative ideas to the table.
- General office administrative duties.
What You’ll Need to Join Our Team
Experience
- Bachelor’s degree in Business Administration or related field or equivalent work experience.
- At least five years of human resources experience.
- Understanding of general human resources policies and procedures.
- Experience drafting company communications.
- Experience planning and executing employee engagement events.
- Experience in talent acquisition including, job postings, interviewing, scheduling, conducting assessment, creating offers and completing background checks/employee eligibility verifications.
- Understanding of state and federal employment law.
- Experience with payroll and benefits administration, preferred.
- Human resources certification preferred such as SHRM-CP, or a PHR
Skills
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to act with integrity, professionalism, and confidentiality.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
Why Work For Us
- Competitive Compensation
- Health, Dental & Vision Insurance
- Short & Long Term Disability Insurance
- Flexible Spending Account (FSA)
- Voluntary Life Insurance
- 401k with Company Match
- Paid Time Off
- 10 Paid Holidays
- Paid Parental Leave
- Commuter Benefits
- Annual Bonus Program
- Professional Development Opportunities & Certification Bonuses
- Employee Events
- Office in Park Ridge, IL - Convenient location to Blue Line
*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
Note: this role will be required to be in the Park Ridge, IL office 3 days per week with occasional opportunities to work from home.
