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Head of IT

ThinkMarketsСтолична | София, BulgariaHybrid, Onsite
This job is no longer open

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.
We are seeking a Head of IT Engineering to join our rapidly growing global workforce in Sofia, Bulgaria. This role will be tasked with managing the day-to-day operation of our Global IT infrastructure and identifying key opportunities for improvement. This is a great opportunity for someone who has expert level IT Engineering experience coupled with an affinity to mentor and lead technical teams.

Responsibilities:


  • Lead a global, cross discipline team of 10-15 engineers, including hiring, training, mentoring, guiding, and evaluating team members
  • Manage the day-to-day IT operations by monitoring system performance, stats, and faults
  • Hands-on participation in the implementation of engineering projects and troubleshooting
  • Lead incident management, root cause analysis, corrective and preventive actions to increase system uptime, stability, and availability
  • Develop and contribute to new and existing technology and business roadmaps
  • Provide innovation and process improvement recommendations and oversee implementation
  • Increase performance of mission critical resources
  • Establish policy and procedures for the installation and management of the host operating systems, disk arrays, networking equipment, backup libraries and other components
  • Stay current with technological developments in systems, networks, and database engineering technologies
  • Manage an on-call rotation, to ensure 24/7 coverage

Requirements:


  • 10+ years of experience in Network, Infrastructure or System Engineering
  • 3+ years of experience managing Infrastructure Engineering teams
  • Advanced knowledge of network related concepts such as dynamic routing, segmentation, etc.
  • Advanced knowledge of public and private cloud technologies
  • Experience with monitoring and logging platforms such as Nagios, Zabbix, Splunk, ELK, APM
  • Expert level experience with Linux and Windows operating systems
  • Hands-on experience with automation with Docker, Python, Bash Ansible, Terraform, Jenkins, etc.
  • Experience with VSphere or Nutanix AHV
  • Understanding of industry security frameworks such as NIST 800-53, ISO27001, PCI DSS, etc.
  • Strong familiarity with agile project management practices

What we offer: 


  • Highly competitive remuneration
  • 25 days annual paid leave & 1 day Birthday leave
  • Health insurance & Dental Care for you, spouse, and kids under 18
  • Hybrid working option
  • Fully covered Multisport card
  • Gift cards for special occasions
  • Referral Program
  • Fresh fruits, nuts, healthy snacks, and beverages
  • Modern and colorful office in Infinity Tower, close to public transports and commodities

This job is no longer open

Life at ThinkMarkets

Headquartered in the UK and Australia, ThinkMarkets (formerly ThinkForex) is a global brokerage specialising in foreign exchange (?FX'), metals and global CFD trading, as well as spread betting. Dedicated to delivering high quality execution and service to an ever growing range of traders, ThinkMarkets is established as an industry leader in identifying and developing new trading technologies, having been named ?Best Broker Australasia?? by the World Finance Awards, ?Best New Contributor?? by FXStreet and ?Best Forex Broker in Asia?? at the China Forex Expo. The firm recently launched its proprietary in-house trading platform ThinkTrader, which gives the users the ability to trade on a multi-assets platform with greater functionality and execution. ThinkMarkets are focused on helping their users, and run a number of educational and support initiatives. As well as providing 24/5 customer support, ThinkMarkets also provide a full suite of tutorial seminars, webinars and videos as part of their cornerstone ThinkMarkets University. ThinkMarkets is a trading name of TF Global Markets (UK) Ltd, fully authorised and regulated by the Financial Conduct Authority (FCA) with licence number 629628 in the UK and the Australian Securities and Investments Commission (ASIC) with AFSL number 424700 in Australia. Forex, CFDs, Spread Betting, ThinkTrader Platfrom, Metals Trading, Energy Trading, Indices, Commodoties
Thrive Here & What We Value- Innovative solutions for traders & investors- Teamwork, innovation, continuous learning- Culture of excellence with boundary pushing- Competitive remuneration- Comprehensive benefits (annual leave, health insurance)- Hybrid working option and fully covered Multisport card- Modern office environment in Infinity Tower- Fast-paced, multicultural workplace- Customer service excellence across all channels- Positive approach to change
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