CX / Marketing Consultant Team Lead - Germany (m,w,d)

Description

As this role will be supporting our German-speaking clients, we require someone who is fluent in speaking and writing German. We will ask you to travel to Munich one day a quarter for client visits.

🚀 Here are a few of the tasks you'll get to work on:

• Regular 1-2-1 meetings with the consultants in your team to build strong and trusting relationships.
• Provide daily support, guidance, and mentoring to your team regarding any issues, questions, or skills development needs that arise in their role.
• Identify knowledge gaps and growth opportunities for each consultant and collaborate with Consultancy Leads to develop and manage their areas of expertise.

• Collaborate with each team member to support their growth in achieving key performance indicators (KPIs) and long-term career objectives.
• Efficiently manage team assignments based on level of expertise, seniority and relevant internal/external factors of team members.
• Take charge of the comprehensive onboarding process for new team members, as well as seamlessly coordinating handovers with departing staff.

• Provide strategic consultancy on marketing, CX or sales projects, proposing strategy and technology solutions aligned with client goals, business requirements and processes.
• Configuring technology solutions and iIntegrations as the lead on complex marketing and sales consulting projects.
• Implement reporting and analytics to provide insight to the client with regards to their marketing and/or sales strategies.

• Work with Country MDs, Sales Executives and KAMs on scoping, pitches, RFP’s, client presentations and identification of new opportunities.
• Responsible for customer happiness and profitability of regional team with MD.

🏗️ To excel in this role, you should have the following:

• Extensive experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy.
• Having experience in previous management or team leadership experience is highly desired.
• A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo.
• Exceptional communication and writing skills in English with the ability to articulate concepts clearly.
• A strong business acumen and the ability to conduct engaging presentations.
• Hands-on experience with online marketing tools, methodologies, and practices.
• Familiarity with agile marketing and the ability to adapt to changing processes.
• A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.

These personal qualities are key to your success:

• Strong in leadership and management.
• Innovative and driven by an entrepreneurial spirit.
• Outstanding interpersonal skills, adept at working independently or collaboratively.
• Emotionally intelligent and displaying maturity.
• Exude enthusiasm and a deep passion for your work.
• Possess an impeccable attention to detail and meticulousness.
• Focused on delivering quality results at all times.

👥 Meet the Team:

Interview Process:

• 1st Interview (30 min)
• Presentation Interview (60 min)
• Final Interview (30 min)

🎁 As part of the remuneration package, you will receive the following:

• 🌍 Work from anywhere: Enjoy the freedom of remote work.
• 🪑 Create your ideal workspace: Receive a budget to set up your home office with your preferred desk and chair.
• 💻 Choice of devices: Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.
• 🌴 Generous leave policy: Enjoy 28 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.
• 🧘 Flexible working hours: Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.
• 👕 Show your company pride: Get your hands on Huble Swag.

🤝 Keen to Huble with us?

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